Group 1 Collision Shawnee Mission

4.9 (4,859reviews)
97%
6231 Mastin Street,  Merriam,  KS  66203

In operation 14 years.

At Group 1 Collision Shawnee Mission (formerly known as Baron Collision Center), we combine solid craftsmanship and state-of-the-art technology to restore your vehicle back to factory specifications. Our dedication to providing quality collision repair has established our reputation in the industry, and is why we are a preferred repair center by most insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (4,859)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional communication, and timely repairs. Many highlighted the thoroughness of repairs, with vehicles often returned in better condition than before the damage, including detailed cleaning that exceeded expectations. Customers appreciated being kept informed throughout the repair process via calls, texts, and emails. Numerous reviews noted repairs being completed ahead of schedule, which was a recurring positive highlight. The shop's ability to coordinate seamlessly with insurance companies and rental car services was frequently commended. A few customers noted areas for improvement, including requests for more proactive and frequent status updates, occasional delays in completion dates, and isolated concerns about paint quality and interior cleanliness. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"I would give it an11. Baron was the best car repair center I ever delt with in my 72 years."
"They are friendly, professional, fair and do the highest quality work. They COMPLETELY detailed our vehicles before we ..." Read more
"Baron was incredible to work with. They were communicative, efficient, and did great work on my vehicle. They had extremely fair pricing as well. Will definitely ..." Read more
"... am very satisfied with the quality of the repair. The car looks better than ever. Their attention to detail was impeccable." Read more
"... great job with the repairs, and I appreciate that you didnt force rushing the process by sacrificing the quality of the overall work." Read more
"Excelente comunicacion. Me mantuvieron informada en cada parte del proceso."
"Amazing communication every step of the way, and always pleasant."
"Customer Service was good but it took twice as long as expected."
"More frequent communication around the progress would be good."

Likely to Recommend

Repair Quality

My car looks brand new

Customer Service

My experience with collision one was exceptional. The personal interaction at the front desk to the phone calls from Rodney were indicative of excellent training, really caring and great business systems. I would recommend collision one highly.

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I would recommend it to friends.

Repair Quality

Paint work is excellent but there was some minor issues with the filler work around the tow point door. The sanding/filler removed the door opening arrow and the opening in the bumper had filler along the edge and has an inconsistent gap to the door.

Customer Service

Excellent service Mark was great to work with.

Returned Clean

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Everything came out great.

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Great work, good communication and friendly people.

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absolutely

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Nobody gets a "10"

Repair Quality

Nobody gets a "10"

Customer Service

Nobody gets a "10"

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Repair Quality

The initial inspection, quote and workmanship were great; thorough and to my satisfaction. Also car rental experience was convenient and excellent. However the following issues were unsatisfactory: 1. The initial quote was not not followed by an electronic copy via email, as promised. 2. The repair took longer than expected; > 1 week. 3. A service agent different from initial was assigned for actual service. This individual was not informed about the terms of agreement with my insurance agency Geico, payment/ check already received, and my deductible. 4. Finally, I was informed that the battery of my car key was running low. I accepted the offer for replacement. Unfortunately the new battery was not only different from the typical BMW battery but was also inserted upside down. Hence, my car failed to start, shut, lock later, and I had to take it to Baron BMW where a serviceman found and fixed the problem for me.

Customer Service

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Quality work but quoted way way too much for minor repair not related to this MVA. He didn’t want to do it so he priced himself out of the market for the entire country but that’s ok.

Repair Quality

The repair was tits. Everything looked fantastic

Customer Service

Never got to meet the guy but he sounded cool. Parties on pontoon boats like I do so he’s cool in my book .

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