CARSTAR Roe Body Shop

4.8 (1,401reviews)
95%
4715 Roe Parkway,  Roeland Park,  KS  66205
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Shop AssistantSparkles

In operation 57 years.

Carstar Roe Body Shop is an award-winning, top-of-the-line Auto Body Repair company, recently re-opened under new ownership and with new faces. Our expert repair technicians have been highly trained and are amongst the best in North America. We are proud of our excellent customer satisfaction ratings and look forward to continuing to serve our customers with the same level of quality and dependability. Thank you for considering our services, and we look forward to your business in the future.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,401)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before. The text message update system was frequently highlighted as a standout feature, keeping customers well-informed throughout the repair process. Timeliness was a strong theme, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and helpfulness were repeatedly commended. Many customers were pleasantly surprised to receive their vehicles cleaned inside and out. A few customers noted concerns including communication gaps, use of a used part without notification, items left in vehicles, and one instance of a cracked windshield upon pickup - all reflecting direct customer feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Excellent, extremely fast repair of vehicle. Competent, friendly staff who provided good information and responded patiently to all questions. Pleasant, ..." Read more
"The vehicle looked great. Everything was taken care of went above my expectations."
"... Amazing! The estimator agent was quick and reliable. My car was ready for pick up after just 1 day and it looked great." Read more
"Carstar was fantastic to work with! They were quick, super communicative, and did an excellent job repairing the bumper on my Mazda CX-5. The whole ..." Read more
"... never got something like this done before. However their communication was awesome, my car looks brand new and the staff are awesome. Definitely recommend anyone ..." Read more
"Fast and expert repair."
"... to keep me updated on the progress on my repair. Everything was done quickly and efficiently and got me back to business in a timely manner! my ..." Read more
"It looks great and was completed ahead of the anticipated schedule"
"Finished a day earlier than quoted, repairs look great and even took the time to clean the inside and outside ..." Read more
"Ready about 6 hours before promised"
"... start to finish. I especially appreciated the way they continued to send texts to keep me updated on the progress on my repair. Everything was done quickly and efficiently ..." Read more
"very good service"
"I received just the right amount of text messages to get me updated on when my vehicle was ready and ..." Read more
"Communication was great, including text updates."
"... courteous from the estimate to the repair completion. Their communication was consistent and informative.They exceeded my expectations in getting my car back ..." Read more

My Experience

Their work is stellar and their integrity is Beyond reproach. I highly recommend CARSTAR

My Experience

Yousef has unusually good customer service skills

Likely to Recommend

Repair Quality

Great Service and soooo friendly! Repair of car was impeccable. I highly recommend CarStar Roe Body Shop!

Customer Service

Returned Clean

My Experience

Timely and professional service. I actually recommended you to my neighbor drives the same Subaru I drive that also was battered by hail.

Likely to Recommend

I will actually be bring in my work car next week to have some scratches repaired.

Repair Quality

My car looks beautiful! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

For sure

Repair Quality

You guys do a great job highly recommend you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They were fast at setting up the inspection appointment and at fixing my car. I would use this shop again.

Customer Service

Friendly

Likely to Recommend

Very good people there, I would recommend

Repair Quality

Did a fine job on my repairs to my vehicle, was done in a timely manner, I am very satisfied with the work, thank you carstare

Customer Service

Everyone one was very nice, they explained every detail of the work that was going to be done, very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy. People were kind.

Likely to Recommend

Repair Quality

Quick, good and kind

Customer Service

Very good and kind

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was quick and efficient.

Customer Service

Returned Clean

My Experience

Thank you for the fast and friendly service! My car looks great!

Likely to Recommend

Repair Quality

Great and fast work. My car looks brand new. Thank you!

Customer Service

Returned Clean

My Experience

Came to pick up car & found windshield was cracked. It was fine when I took it in, & the windshield was not part of the estimate. I question the quality assurance person, who should have noticed windshield before calling me to say car was ready.

Likely to Recommend

Great job, except for quality assurance last step before calling to say it was ready.

Repair Quality

Car wasn't ready when message told me it was. Discovered cracked windshield. 8/25. They were mystified . They ordered part & received it 8/28. Drove car back & they fixed .

Customer Service

Left car 8/28 am. Got car back at 3pm on 8/28. Got apology from them for not noticing cracked windshield. Car looks good, otherwise. Now fully satisfied.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Car repaired perfectly and fairly quickly

Customer Service

Friendly staff Car repaired perfectly and fairly quickly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service