CARSTAR Raytown

4.9 (1,737reviews)
98%
8906 East 69th Street,  Raytown,  MO  64133
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Shop AssistantSparkles

In operation 37 years, 36 years at this location.

We have served the Raytown area for more than 25 years. Repeat customers keep us going strong and great word of mouth brings the new customers in. Proud to be a honest service to the Raytown community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,737)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as looking brand new and exceeding expectations. The team received high marks for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular phone calls, texts, and updates throughout the repair process. Timeliness was another highlight, as vehicles were often completed ahead of schedule. Customers also loved the complimentary interior and exterior cleaning. A few customers noted isolated concerns around finish quality and minor damage, reflecting areas customers felt could be refined further.
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"The team did very well with our repairs. This was a commercial vehicle so timing is very important ..." Read more
"... either. Virtually spotless! Beautiful inside and out. Excellent work. We drove 130 miles to go to Raytown CarStar." Read more
"... willingness to fix them, I did not have the time. The actual body work was very well done. The paint, however, was not. Large amounts of over spray on ..." Read more
"My car repairs were done like 4 to 5 days early than what they told me it could be. It was quite surprised and very pleased. ..." Read more
"Absolutely they did! It was ready a bit early."
"Very, speedy and efficient! Great work and even got my vehicle back a whole day early. 1010"
"They let me know from the beginning they it could take up to 4 weeks and they were able to complete in that time frame"
"They were finished with the work I had dropped off vehicle for, but scratched the paint in another area ..." Read more
"... car store in Raytown Missouri were very friendly called me every few days to let me know whats going on with my repairs. You dont get that kind of service ..." Read more
"... notified threw out the entire time they had my truck kept me posted on when the parts made it and when they completed the job so pleased with the level ..." Read more
"Communication and time frame was excellent. I was updated by phone and text thru the whole process. THANK YOU"
"They did an excellent job fixing my truck, and their communication was top shelf. I would not hesitate taking future repairs back there for service."
"They communicated constantly which was great I never questioned what was going on or when it would be ..." Read more

My Experience

You all always do excellent work! I've used this repair shop several times.Thank you for all your attention to detail and doing a superb job

My Experience

Many thanks to all involved in the repairs of my limb-catching Honda. The repairs were done quickly and correctly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would highly recommend Car Star in Raytown for any car body work. They are prompt, professional and particular in satisfying their customers needs. Everyone was so courteous from start to finish. A 5 Star rating from me. Tom Pruess

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Carstar did a superior job on my truck. It looks great. I appreciate the careful repairing of the accident damage. Thank you again CARSTAR.

Likely to Recommend

Repair Quality

Great work and people

Customer Service

They let me know how things are going the whole time

Returned Clean

My Experience

Did an amazing job fixing it. Looks good with the paint job. Did great with letting me know when the updates were gonna be running behind a little bit. Also did a great job with letting me know when the car was gonna be ready and willing to work with my schedule

My Experience

Very, speedy and efficient! Great work and even got my vehicle back a whole day early. 10/10

Likely to Recommend

10/10 from start to finish!

Repair Quality

Customer Service

My Experience

Than you so much for the great work everyone did!

Likely to Recommend

Repair Quality

It really looks great! Thank for completing so quickly!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

CARSTAR Raytown did an excellent job repairing our car and in an expeditious manner. I have referred other customers to them and will continue to do so. The receptionist and Jon, the General Manager, were extremely friendly and helpful.

My Experience

John did did an amazing job 👏 looks brand new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience with this repair shop from start to finish. John & The team was professional, communicative, and completed my repair in a timely manner. They kept me informed throughout the process and made everything as smooth and stress-free as possible. The quality of the repair exceeded my expectations, and my vehicle looks fantastic. It’s clear they take pride in their workmanship and pay attention to the details. I truly appreciate the excellent customer service and the care they put into my vehicle.

Customer Service

I had a great experience with this repair shop from start to finish. John & The team was professional, communicative, and completed my repair in a timely manner. They kept me informed throughout the process and made everything as smooth and stress-free as possible. The quality of the repair exceeded my expectations, and my vehicle looks fantastic. It’s clear they take pride in their workmanship and pay attention to the details. I truly appreciate the excellent customer service and the care they put into my vehicle.

My Experience

Completely satisfied the manager, John kept tabs with me the entire time- my car was completed on time, and I was informed every step of the way

My Experience

Thank you I love going to car star to get my car fixed. They do an awesome job.

Likely to Recommend

My Daughter prefer me to you and American family insurance

Repair Quality

I love coming to you guys. You always do an awesome job. The only place I go to get my car fixed. Thank you.

Customer Service

They are awesome as well. They be on top of everything they tell you step-by-step what's going on and rent to expect your car to be done?

Likely to Recommend

Repair Quality

The service was top of the line. I am grateful and satisfied.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very good service and great work.

Likely to Recommend

Definitely would recommend

Repair Quality

I appreciate the personal attention during this traumatic time…walking me through the process…Thank you Kathy and Chris

Customer Service

Returned Clean