CARSTAR Crystal Collision Lenexa

4.9 (4,725reviews)
97%
13750 W 108th,  Lenexa,  KS  66215
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Shop AssistantSparkles

In operation 25 years.

Professional, certified technicians using today's latest technology and training to repair your collision damaged vehicle. Whether it is an automotive insurance claim, a couple small dings, or a parking lot scratch, your car is in good hands. Ask about our limited lifetime warranty!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (4,725)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon pickup. The team received high marks for proactive communication, particularly daily text updates that kept customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. The complimentary interior and exterior cleaning at pickup was an unexpected bonus that delighted many customers. A few customers noted isolated concerns, including minor post-repair issues such as small scratches, loose parts, or delays beyond the original estimated completion date, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"The overall service was outstanding! The team delivered the completed repairs 2 days earlier than originally ..." Read more
"... in about 1997. Service has always been excellent. Repairs have been such that one cannot tell there has ever been damage. Insurance has always been handled ..." Read more
"... so easy to work with. We got our car in and out, the repairs were excellent, and it came in under the estimate. I couldnt be happier with how it turned out. I will ..." Read more
"New customer here. From a repair standpoint, their work is top tier! Our vehicle looks flawless. The business side is just as amazing. Very nice and ..." Read more
"... everything that was effected on the interior and exterior. The car repairs look amazing, better than before." Read more
"Was done way faster than what their thought was so I was extremely happy to pick up earlier than expected."
"Thank you for finishing the job ahead of schedule."
"Finished faster than expected -my car looks great! Thank you!"
"... great and everything works well electronically. And my car was ready 4 days before it was scheduled. They made a painful event pretty painless!" Read more
"... overall service was outstanding! The team delivered the completed repairs 2 days earlier than originally scheduled. The team sent text messages with updates at stage ..." Read more
"... the job the same day! They were fast and efficient. They kept me up to date and sent daily updates. My car looks brand new! Thank you for your hard work ..." Read more
"It was the fastest and easiest experience. I loved the text updates and that my car is back to new."
"... informed regarding the progress completed on our truck. Texting the info to us allowed us to hear about the updates in the easiest manner possible. The staff ..." Read more
"I loved your excellent communication about progress on my car repair. I was thrilled that you detailed the ..." Read more
"Excellent communication, very honest and dependable. Car looked amazing on pickup, like no damage had ..." Read more

My Experience

Everyone was so great and easy to work with.

My Experience

CarStar Crystal does great work and has always done what they say they are going to do. They get the repair done as quickly as possible.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I left a good review on Google. Overall, Super friendly people. The environment is welcoming. Process is smooth. They went above and beyond for me. Thanks so much for everything.

My Experience

I was first impressed that they took on the Repairs considering the age of the vehicle, but they did not hesitate. The repairs look great, the trunk looks flush with the rest of the car, the color is perfect! Very pleased with the work that was completed!

Likely to Recommend

I was just impressed that they didn’t even hesitate doing the repairs. When other auto body shops delayed or didn’t necessarily want to take on the repairs because of the age of the car or because it could’ve potentially been totaled out… Again CARSTAR did not hesitate!!

Repair Quality

My car looks fantastic, workmanship is on point!!

Customer Service

Farris agreed to take on the Repairs with no hesitation. I also received updates every couple of days regarding the status of the repairs and also it was done several days early.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff was friendly and helpful. Kept us up to date with daily progress reports. Did a great job.

My Experience

Great service! Staff is wonderful, easy to talk to. Pricing was established up front and didn't change. I'm very happy with Carstar.

Likely to Recommend

Repair Quality

Goog timely work. Nice employees to deal with.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The staff was respectful, kind, and professional throughout the entire process!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

Likely to Recommend

Thanks

Repair Quality

Great job

Customer Service

Thanks

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast service and great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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