CARSTAR Crystal Collision Lenexa
13750 W 108th,
Lenexa,
KS
66215
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 25 years.
Professional, certified technicians using today's latest technology and training to repair your collision damaged vehicle. Whether it is an automotive insurance claim, a couple small dings, or a parking lot scratch, your car is in good hands. Ask about our limited lifetime warranty!
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
- Arabic
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The team receives high marks for transparent communication, including daily text updates that kept customers informed throughout the repair process. Timeliness is a frequent highlight, with numerous customers noting repairs were completed ahead of schedule. The added touch of returning vehicles thoroughly cleaned inside and out is repeatedly called out as a pleasant surprise. A small number of customers noted areas for improvement, including occasional repair delays, unresolved electronic issues, and minor post-repair concerns such as scratches or missed components - all noted directly from customer comments. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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Service Quality
"... team was great at every step through the process from the first interaction to provide the complete initial quote that was fair and transparent, answering all of my ..."
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"... so easy to work with. We got our car in and out, the repairs were excellent, and it came in under the estimate. I couldnt be happier with how it turned out. I will ..."
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"... experience at CARSTAR Crystal Lenexa. The team was professional, efficient, and made the whole process smooth and stress-free. I really appreciate the quality ..."
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"New customer here. From a repair standpoint, their work is top tier! Our vehicle looks flawless. The business side is just as amazing. Very nice and ..."
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"... always been excellent. Repairs have been such that one cannot tell there has ever been damage. Insurance has always been handled smoothly. Promises ..."
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"... repairs 2 days earlier than originally scheduled. The team sent text messages with updates at stage of the process. Everyone at the company with whom I interacted was ..."
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"Communication from start to finish was very strong. Every member of the staff I interact with was friendly ..."
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"Extremely smooth process and the car shop was very helpful to inform us about every step of the process. Couldnt recommend enough!"
"... informed regarding the progress completed on our truck. Texting the info to us allowed us to hear about the updates in the easiest manner possible. The staff members ..."
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"... texting.......all has gone well until I brought this up and I have NOT heard since. So I am now saying it again to this request. Please look over any pics you should ..."
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Lane
(Honda owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daryl
(Subaru owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Teresa
(GMC owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
I was very happy with the service and repair I was very excited when I picked up the vehicle and it had been washed!! That was very nice . Thank you
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Dennis
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 2.5/5.0 -
I don’t make recommendations
Repair Quality - 5.0/5.0 -
Work appears to be complete and was in time.
Customer Service - 5.0/5.0 -
Nice people
Eloise
(Buick owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service!
Customer Service - 5.0/5.0
Returned Clean
Eugene & Terrie
(Toyota owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with our experience at CARSTAR. Work was excellent and finished right on time. Even vacuumed up the inside.
Customer Service - 4.5/5.0
Sarah
(Audi owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Finger
(Infiniti owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amanda
(Honda owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
This isn't the first time we have used CARSTAR and like in the past they have done a great job on the car repairs needed.
Likely to Recommend - 5.0/5.0 -
We have used them before and will again if needed
Repair Quality - 5.0/5.0 -
Carstar did a great job with our repairs and in a timely manner. They worked with our insurance which made it easy.
Customer Service - 5.0/5.0 -
Great service and shop
Returned Clean
Aivars
(Lexus owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Josh
(Subaru owner)
reviewed 7/16/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kevin
(Toyota owner)
reviewed 7/15/26
My Experience - 5.0/5.0 -
efficient friendly great communication superior workmanship
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Richard
(Acura owner)
reviewed 7/15/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You were recommended by my son who had work done there
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Timothy
(Ford owner)
reviewed 7/13/26
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Guy
(Kia owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Scott
(Toyota owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Abraham
(Mazda owner)
reviewed 7/9/26
My Experience - 5.0/5.0 -
Thank you and have a great day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 2.5/5.0 -
The lady who works in the front office was not helpful (rude)!