CARSTAR Riverside
In operation 28 years, 22 years at this location.
Specializing in all your automotive collision needs.Established in 1998.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looked like the first day I bought it I was more than satisfied with the work and the timely fashion it was done in and the estimator Madison was great she explained everything so well I was left with zero questions
My Experience - 5.0/5.0 -
Thank you guys. Great service and communication
My Experience - 5.0/5.0 -
Incredible leadership and staff! Thank you for all the great work on my truck and service!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This car was done much quicker than I had anticipated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience at CarStar! Haul dents are all gone and they cleaned the inside and outside of the car which was not expected. Very much appreciated for everything! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were beautiful. I was over the moon when I saw that not only did they wash my car, they also vacuumed it out!!
Customer Service - 5.0/5.0 -
Everyone was so super nice and consumate professionals.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
absolute best body shop in the kansas city area, had so many questions and concerns and not one was failed to be answered or thought over, other than my hood being back ordered for 3 months (my fault) they where very quick with everything considering the quality of the work, and very understanding of what i wanted. i appreciate every single one of you guys and thank you for being great at what you do! would 100% come again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. However when I called back about my battery being dead & asking about if this was maybe caused by having my car on or hood etc. the lady who answered the phone was a total B***h to me and said well drive it around and get the alternator charged. Told her I couldn’t. Battery was dead. She said drive it up to auto zone and have them check it. Again told her it was dead and didn’t have anyone to jump me. She was so unprofessional and didn’t listen to anything I said. I was so frustrated. In the meantime my battery is on a charger. She never gave me her name. She did go ask service if they’re working on it had anything to do with battery being dead (2year old one) and she said it wasn’t anything they did. Thanks for listening
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They actually helped deliver the car to us
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ronnie was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I Still have a lot of wind noise. I figured new hinges and the door adjustment would have taken care of the issue but nope.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Slightly concerned with how the rear door opens now. Makes a loud pop, like something may not fit correctly.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overall communication could have been better. I had to initiate all communication throughout the three weeks, with one exception.
My Experience - 5.0/5.0 -
Accept for one tiny spot of chipped paint, everything looks great.