CARSTAR Crystal on 135th

4.9 (3,063reviews)
98%
15060 W 135th Street,  Olathe,  KS  66062
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Shop AssistantSparkles

In operation 10 years.

Carstar Crystal on 135th specializes in high-quality collision repairs, excellent customer service, and satisfaction in Olathe, KS. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,063)

Customers say
Overall Customer Satisfaction
Customers consistently praise the high quality of repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for exceptional communication, keeping customers informed throughout the repair process via text updates and phone calls. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the seamless handling of insurance coordination and the courteous, professional demeanor of the staff. A few customers noted delays due to parts availability or longer-than-expected repair times, and some mentioned minor issues upon vehicle return, though these were promptly addressed. Overall, the shop demonstrates a strong commitment to customer satisfaction, quality workmanship, and transparent communication.
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"Totally the best way to get things fixed correctly the first time. Carstar really stepped up to excellence with helping ..." Read more
"... experiences when dealing with any automotive repair. Outstanding service! The repair was done quickly and they kept me informed every step of the way. ..." Read more
"... with me on the repairs to my pickup. Besides being skilled at the excellent bodywork completed, all employees were considerate and very helpful. Thank you for ..." Read more
"... start to finish. Communication was great as well. The work was flawless, as good as new." Read more
"Check in was smooth, work was done quickly and correctly. The team is very oroffessional. Thank you!!!"
"The staff were courteous, friendly, and went out of their way to get my car repaired and keep me informed."
"Constant updates via test message were very nice, no issues with Rental being updated, and the car ..." Read more
"The communication about the car repair was timely with transparency. The work done was great and detailed."
"Very professional & accommodating Best part was how they kept me informed every step of the way."
"... getting the needed parts. As far as I could tell, the shop was not tracking the issue. It is when I called after 3-4 weeks of hearing nothing that they discovered ..." Read more

Likely to Recommend

Repair Quality

Very communicative. Handled everything so it was an easy repair for me. Super friendly.

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Repair Quality

Mallory was my only contact and she was super. The communication was just right - and better than I expected. The service among my providers - American Family, Enterprise Leasing and Carstar Crystal was over and above what ive experienced before. My car looks great - and the paint looks like the original. Thank you SO much!!

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I will definitely recommend Car Star to anyone who needs Repairs!

Repair Quality

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Repair Quality

Overall they did a great job on the repair. While I did have to wait longer than I wouldโ€™ve liked, I understand that mistakes happen and Iโ€™m fairly lenient about that stuff as long as they actively try to solve the problem which they did.

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Returned Clean

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Repair Quality

Everything was easy, service was quick and I couldn't have asked for a better experience.

Customer Service

Mallory knows her stuff and is efficent!

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Repair Quality

Customer Service

They did an excellent job replacing the mirror and so quickly!

Returned Clean

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Repair Quality

The repairs were done on time and look beautiful. The staff were very nice and helpful.

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2nd time coming back to get my car worked on. No complaints and the paint looks great. Thanks again

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Repair Quality

Good work at reasonable price.

Customer Service

Easy go get quote, make an appointment and job done timely.

Returned Clean

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Repair Quality

My car looks great.

Customer Service

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Repair Quality

Chrome caps on the grill were not replaced.

Customer Service

Mallory was awesome.

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Repair Quality

The service was completed on time, done correctly, and Mallory was helpful with getting me hooked up with a rental car. I never had to wait.

Customer Service

Excellent!

Returned Clean

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Repair Quality

The car looks great & finished within days. Two thumbs ๐Ÿ‘๐Ÿผ ๐Ÿ‘๐Ÿผ

Customer Service

Returned Clean