CARSTAR Crystal on 135th

4.9 (3,059reviews)
98%
15060 W 135th Street,  Olathe,  KS  66062
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Shop AssistantSparkles

In operation 10 years.

Carstar Crystal on 135th specializes in high-quality collision repairs, excellent customer service, and satisfaction in Olathe, KS. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,059)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, professional staff, and high-quality repairs. Many highlight the proactive communication through text updates and phone calls, with staff keeping customers well-informed throughout the repair process. The quality of work receives frequent commendation, with customers noting that vehicles look like new and repairs are done correctly the first time. Timeliness is generally good, with many repairs completed early or on schedule, though some delays occur due to parts availability. The shop demonstrates strong problem-solving abilities, quickly addressing any issues that arise and maintaining customer satisfaction through responsive service.
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"Totally the best way to get things fixed correctly the first time. Carstar really stepped up to excellence ..." Read more
"The service provided was excellent, and the team demonstrated a proactive approach to addressing all ..." Read more
"Great job!! Could not ask for better results!!!"
"CarStar made the repair process as seamless as possible for me and even finished the repairs several ..." Read more
"One of my best experiences when dealing with any automotive repair. Outstanding service! The repair ..." Read more
"Communications were excellent throughout the process."
"I received daily updates."
"Great communication process. Loved getting the text and email updates."
"Text updates almost daily!"
"Informed every step of the way!"

Likely to Recommend

Repair Quality

Mallory was my only contact and she was super. The communication was just right - and better than I expected. The service among my providers - American Family, Enterprise Leasing and Carstar Crystal was over and above what ive experienced before. My car looks great - and the paint looks like the original. Thank you SO much!!

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Repair Quality

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I will definitely recommend Car Star to anyone who needs Repairs!

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Repair Quality

Overall they did a great job on the repair. While I did have to wait longer than I wouldโ€™ve liked, I understand that mistakes happen and Iโ€™m fairly lenient about that stuff as long as they actively try to solve the problem which they did.

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Repair Quality

Everything was easy, service was quick and I couldn't have asked for a better experience.

Customer Service

Mallory knows her stuff and is efficent!

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Repair Quality

Customer Service

They did an excellent job replacing the mirror and so quickly!

Returned Clean

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Repair Quality

The repairs were done on time and look beautiful. The staff were very nice and helpful.

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2nd time coming back to get my car worked on. No complaints and the paint looks great. Thanks again

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Good work at reasonable price.

Customer Service

Easy go get quote, make an appointment and job done timely.

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My car looks great.

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Repair Quality

Chrome caps on the grill were not replaced.

Customer Service

Mallory was awesome.

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Repair Quality

The service was completed on time, done correctly, and Mallory was helpful with getting me hooked up with a rental car. I never had to wait.

Customer Service

Excellent!

Returned Clean

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Repair Quality

The car looks great & finished within days. Two thumbs ๐Ÿ‘๐Ÿผ ๐Ÿ‘๐Ÿผ

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Great communication

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My only concern is the warranty if Car Star is sold.

Repair Quality

There was a glitch with replacing and recalibrating the sensors, but I believe part of that was the company doing the calibrating, not Car Star.

Customer Service

I dealt primarily with Mallory ar Car Star. She was excellent! She called me back, left me messages and kept me apprised of progress.

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Repair Quality

Customer Service

Returned Clean