Gerber Collision & Glass - Olathe
In operation 15 years.
Gerber Collision & Glass - Olathe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Once the new current issue on hood with paint distortion is fixed.
Repair Quality - 4.5/5.0 -
Sarah is good returning phone calls. However after picking up the car noticed Few places on the hood has new touch up 🎨 paint (like bubbles) I’m communicating with her to fix that.
Customer Service - 4.5/5.0 -
Waiting on the paint issue on hood, which was not pained was not there when dropped off the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Satisfied. 10. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
What was completed is great but I emailed about a continued issue with no response.
Customer Service - 2.5/5.0 -
No return email over tire issue they said they had no issues with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was amazing! I did not have one issue with my service and I was updated on a very regular basis!
Customer Service - 5.0/5.0 -
Absolutely amazing!
Returned Clean
My Experience - 5.0/5.0 -
Looks awesome. Pretty quick with the work too. Thanks everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Service was great when I got it, communication could use improvement.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sarah was great at keeping me updated throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great group to work with. Amber was very professional and very knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Follow up and more frequent status reports would have been nice
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This was the worst experience I have ever had. Pushed back completion time without communicating it to me. I had to call the day before I was to pick up my vehicle to be told it wasn’t going to be ready even though I received a text that my repairs were on time. What originally was going to be a week, then pushed back to two ended up taking a month!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Great customer service! Sarah updated me every step of the way. My car was repaired perfectly! You would have no idea it was in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sarah was incredible for the entire process. My car looks like nothing ever happened. I hope I never need collision services again but would 1000% choose and recommend Gerber.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber Collision and Glass was very professional in the information they provided on the repair of my car. They kept me informed as to the repair progress and even completed the repair before I expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amber was super helpful and made the experience so so easy and stress free! I knew the conditions of my car during the repair process up until it was finished! highly recommend Gerbers!