Gerber Collision & Glass - Olathe

4.9 (1,683reviews)
97%
135 S Fir St,  Olathe,  KS  66061

In operation 15 years.

Gerber Collision & Glass - Olathe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (1,683)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting regular Tuesday and Thursday updates via text and phone calls that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and compassionate staff created a stress-free experience, often going above and beyond to accommodate individual needs. A few customers noted areas for improvement directly from their comments, including inconsistent communication in some cases, delays not always proactively communicated, and occasional quality touch-ups needed after pickup.
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"Friendly! Timely! Took the time to show me everything, explain the process and empathize with my situation. It was REAL customer ..." Read more
"... repairs, and the final walk through upon completion. Honest, helpful, and friendly office personnel are a bonus." Read more
"My headlight still needs adjusting. Its not matching with the other headlight when Im Im driving on the ..." Read more
"Alot faster than expevted"
"... repairs were on time. What originally was going to be a week, then pushed back to two ended up taking a month!" Read more
"Gerber was great through the whole process, kept me informed of everything, and even finished ahead of schedule. 5 stars"
"... though it was a small project, we are impressed the work was completed in just over 24 hours. The quality of work was excellent. Gerber did repairs on our other car ..." Read more
"... and Thursday updates and that they were by text. Great communication from start to finish. Process and expectations were clear. Thank you for making a bad ..." Read more
"This was the worst experience I have ever had. Pushed back completion time without communicating it to me. I had to call the day before I was to pick up my ..." Read more
"Excellent communication with me and with my insurance provider. Everyone was very kind and thorough. Overall process ..." Read more
"Communication was limited and difficult at times"

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything went smoothly and on time.

Likely to Recommend

Repair Quality

Customer Service

So far is appears everything was done right and looks great. Service was fast and as promised.

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Repair Quality

Customer Service

My Experience

Communication was excellent throughout the repair

Likely to Recommend

Everytime

Repair Quality

I think that Gerber Collision did an amazing job, from quality of work to communication. Everything you would want

Customer Service

Exceptional

Returned Clean

My Experience

Job well done!

Likely to Recommend

If I had the time I would make flyers and hand them out.

Repair Quality

Thank you for the great work and customer service. Made it feel really easy.

Customer Service

Was like friends being amazing to you on your birthday.

My Experience

Staff was friendly and communicative throughout the process. Expectations were exceeded. End product was excellent. Job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Once the new current issue on hood with paint distortion is fixed.

Repair Quality

Sarah is good returning phone calls. However after picking up the car noticed Few places on the hood has new touch up 🎨 paint (like bubbles) I’m communicating with her to fix that.

Customer Service

Waiting on the paint issue on hood, which was not pained was not there when dropped off the car

Likely to Recommend

Repair Quality

Great communication and customer service. Highly recommend!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Satisfied. 10. Car looks great.

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Repair Quality

Customer Service

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Repair Quality

What was completed is great but I emailed about a continued issue with no response.

Customer Service

No return email over tire issue they said they had no issues with

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was amazing! I did not have one issue with my service and I was updated on a very regular basis!

Customer Service

Absolutely amazing!

Returned Clean

My Experience

Looks awesome. Pretty quick with the work too. Thanks everyone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Service was great when I got it, communication could use improvement.

Returned Clean

Likely to Recommend

Repair Quality

Sarah was great at keeping me updated throughout the process.

Customer Service

Returned Clean