Gerber Collision & Glass - Lenexa

4.8 (1,274reviews)
97%
9104 Marshall Dr,  Lenexa,  KS  66215
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Gerber Collision & Glass - Lenexa offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,274)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and helpfulness of the entire team. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return, often with complimentary interior cleaning as a bonus. Communication was a standout strength, with customers appreciating regular phone calls, texts, and status updates throughout the repair process. Timeliness was frequently commended, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including inconsistent automated text updates versus verbal estimates, occasional cleanliness oversights, and isolated instances where communication frequency fell short of expectations.
AI-Generated from reviews written in the last 12 months
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"... way. When I picked up my truck, it looked fantastic—the workmanship was outstanding, and the attention to detail exceeded my expectations. The paint match was flawless, ..." Read more
"Expert service. The team at Gerber's makes the process of car repairs seem effortless. Thank you."
"Amazing experience. Everyone was kind, knowledgeable, and beyond helpful."
"... the door to the time I got me keys handed to me, I was greeted with impeccable customer service!" Read more
"... take the vehicle and return it later. Ultimately, all work was completed before the initial estimated completion date. I am completed satisfied with the process and ..." Read more
"Excellent communication! I love a company that under promises & over delivers! The work was excellent & everyone I worked with was ..." Read more
"Originally estimated at 21 days and delivered in 10. Again, very nice."
"I was surprised to hear it was done three days early and there was no hesitation to allow me to pick it up the same day even though ..." Read more
"... catastrophically. That level of service is rare. They completed my vehicle in record time — which meant everything since I was paying out of pocket for a ..." Read more
"The job was completed before the promise date and the work appears to be high-quality."
"... completely satisfied with my experience with Gerber. I was consistently communicated with about a status update on where they were with the repair of my vehicle. Communication ..." Read more
"I super appreciate the communication throughout the process. Updating me on the change in cost as well as sending ..." Read more
"Communication was great both by phone and text messages throughout entire process."
"Excellent experience . Great communication throughout the entire process , and top quality workmanship ."
"I would have appreciated more consistent communication throughout the process of the repair; for a few days ..." Read more

Likely to Recommend

Repair Quality

Two minor items left incomplete, but the body work looks perfect. Can't tell there was ever a collision.

Customer Service

Friendly. Very communicative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were totally satisfied. Would highly highly recommend Gerber

Likely to Recommend

Repair Quality

Customer Service

Highly recommend 10

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

car turned out great. They even detailed it for me inside and out which was a really nice surprise.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My repaired 2019 Honda Civic looks as if it is a 2026 model! Both the interior and exterior are so clean and vibrant. I am so very pleased by my experience with Gerber Collision and Glass!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

They have very professional skills, exemplary conduct and fast efficient work. They take it one step further to really listen and hear what the customer is saying to them. The desk admin employees are exceptional. You walk away feeling seen and very satisfied.

Customer Service

I explained everything In my last comment.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

I will recommend you to everyone to include all social media platforms!

Repair Quality

You guys completely impressed me! Your communication was on point, the work looked amazing and then you blew me away with the detail service at no extra cost!!! You are an outstanding company and I will definitely send everyone I know, your way! Thank you!

Customer Service

From the time I walked through the door to the time I got me keys handed to me, I was greeted with impeccable customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

YES YES YES!!!!

Repair Quality

EXCELLENT service! Superior help at the desk. Keith called regularly to keep me informed. Car looked brand new when I picked it up! Why go anywhere else!!

Customer Service

Great, friendly help at the front desk. Keith kept me informed on a regular basis. Appreciated driver who picked me up at home and took me to Gerber to get my car. He was a fine young man.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every thing was great. Great customer service, Great repair.

Likely to Recommend

Repair Quality

Customer Service

Customer service was fantastic

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very much

Repair Quality

Although our repairs were minimal, Gerber went above and beyond what was required. Thank you!

Customer Service

Cheryl and the team were amazing!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Dropped the car off with a little under a 1/2 tank of gas - picked it up today with no gas in it. And on top of this a parking sensor warning I thought it would clear, but it did not. Called back but both estimators were not available to speak to around 3pm. Now I have to wait till Monday to explain my situation- F- if we were in grade school - disappointed in other words

Likely to Recommend

Disappoining

Repair Quality

5 - the body work was great - the sensors are messed up and I picked up the car with no fuel in it - left it with under a half tank full of- so pretty disappointed. Tried to call immediately after I picked vehicle up and told my two contacts were unavailable to speak too.

Customer Service

I got updates, but no explanation why my estimate doubled in price

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Kia repairs by Gerber Collision in Lenexa Kansaslook very professionally done. It was returned to me in beautiful condition.. I thank you all very much.

My Experience

I already left my comments in person

My Experience

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