Auto Elite Collision Center of Nela

My Experience - 0.0/5.0 -

Was not to start tear down until estements was received that did any way

Likely to Recommend - 5.0/5.0 -

None

Repair Quality - 5.0/5.0 -

None

Customer Service - 5.0/5.0 -

None

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 5.0/5.0 -

Good job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0 -

Looks great

Customer Service - 3.0/5.0 -

Friendly when talking face to face. Did not keep us informed as to when car would be ready. Front bumper grill area took 5 weeks to get car back.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

My right back passenger side sunroof has a leak and the material is not in place correctly

Customer Service - 5.0/5.0 -

Customer service is always great

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 0.5/5.0 -

If I could give a 0 I would. Mary Lou was the rudest individual I have ever encountered that works with the public. Rachel was great.

Returned Clean

Likely to Recommend - 1.0/5.0 -

Their work is getting sloppy and not satisfying

Repair Quality - 1.0/5.0 -

Bumper and fender isn't aligned right

Customer Service - 4.0/5.0 -

Women at front desk was great but I still haven't received my 32 dollars that I was supposed to mailed back from my deposit on my rental car that I was told to keep another day by your representative

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was impressed at how quickly my vehicle was repaired

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

There is a tiny piece on the back that keeps popping out. (Small square)

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yall have my business and I already made a fb post to my friends bragging about yall!!

Repair Quality - 5.0/5.0 -

Yall did SUCH A GOOD JOB on my car!!!!!! She looks beautiful!!!!!! I’m so pleased. And the front desk ladies are so so so so so kind and so easy to deal with. The entire process was so lovely!!!!!

Customer Service - 5.0/5.0 -

Absolute 10 out of 10 the front desk ladies were amazing!!!!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Vehicle repairs seem to be very well done. Communication about timeline on repairs could have been slightly better.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly recommend.

Repair Quality - 5.0/5.0 -

The staff was very friendly. They let me know exactly what I needed done to my vehicle. The repairs were done quickly and accurately. I was very satisfied with Auto Elite. I highly recommend them

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am totally satisfied with the job the Auto Elite did on my car. The staff at your shop was beyond kind as well and offered outstanding customer service.

Customer Service - 5.0/5.0 -

Outstanding!

Returned Clean