Auto ER
Auto ER is Gainesville's largest independently owned full service automotive repair and collision center. We have locations across Gainesville for the convenience of our beloved customers. Each location is staffed by well trained, caring individuals who have as their goal your complete satisfaction. Our collision center is located on Archer Road just steps from the University of Florida, UF Health, Butler Plaza and Haile Plantation. We offer free estimates, concierge claim filing assistance, shuttle transportation and boast a 99.7% customer satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, and I was able to track the progress of repairs. Quick pickup when I went to get my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0 -
Thanks! Was a runaround trying to get the repair handled at first with my own insurance and another shop. I went through the at fault insurance/this shop instead and it was all handled promptly with no worries on my end.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They were very helpful and promptly handled the repair along with any questions I had.
My Experience - 4.8/5.0 -
They did a great job on the car and I didn’t even realize it, but when I got it back, it was all washed and cleaned up. We live on a dirt road and it was a mess. I appreciate everything they did and everyone was courteous and professional and very, very helpful and very nice. So thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional, friendly and helpful. They explained everything, at every step. They did a great job on the repair. I was totally surprised and appreciative of the washed, vacuumed very clean car that was returned on pick up.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Special cudos for excellent customer service as well as excellent repair. Couldn’t ask for better all around experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly staff and great work on our body work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome paint job, professional service, 100% satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good communication, completely satisfied
My Experience - 5.0/5.0 -
Bobby and the team were great! Car looked brand new when I picked it up, they were communicative throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The initial repair time estimate was interrupted by a storm, but everything was fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and excellent craftsmanship, I would recommend Auto ER to anyone who wants their vehicle repaired or serviced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
AutoER went above and beyond with my repair. When the repair was completed, they washed my truck before returning it to me. I highly recommend AutoER to all my friends or family who may need a repair. 5 Star/A++ Service-Thank You AutoER!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please thank your team for us that they did an "over and above job" on our recent repair for our JEEP Renegade Sport vehicle (2020). The repair alone was outstanding, let alone the cleaning inside and out was like a "Christmas Gift" in February! Over and above is an under-statement! Thank you again! God's Blessings to ALL of You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Staff and workmanship went over and above to help us with this repair and situation. We would "highly recommend" this Company to friends (no family nearby) if they needed it. Our vehicle was spotless inside and out...over and above service. We thank them very much.
My Experience - 0.0/5.0 -
Not their fault, but took longer. Paint match not as good as a different shop we used in the past. Looks great but not perfect.