Auto ER
Auto ER is Gainesville's largest independently owned full service automotive repair and collision center. We have locations across Gainesville for the convenience of our beloved customers. Each location is staffed by well trained, caring individuals who have as their goal your complete satisfaction. Our collision center is located on Archer Road just steps from the University of Florida, UF Health, Butler Plaza and Haile Plantation. We offer free estimates, concierge claim filing assistance, shuttle transportation and boast a 99.7% customer satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took care of everything end to end. Didn't have to sweat over rental car, repair, making me informed. Everything was seamless. Auto ER is highly recommended - Not all repair shop are that professional yet friendly.
My Experience - 5.0/5.0 -
Excellent communication & customer service from start to finish. Thank you for making it a simple process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent experience! Repair took a bit longer than promised due to unforeseen parts that were not shipped properly & a pinstriping issue BUT I was keep very well informed.
My Experience - 5.0/5.0 -
It was a pleasant experience and I am thoroughly pleased. Great job. I have sent the same reply to Nationwide Insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Auto-ER was exceptionally easy to work with and I would recommend the shop to everyone.
My Experience - 5.0/5.0 -
All the staff were friendly and helpful and my suv looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks like new! Staff was friendly and answered all questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They postponed the cmpletion of the work 2 days
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I'm so happy and satisfied with the workmanship. A very professional experience thank you thank you thank you.Ted and Suzanne 👍👍👍😁
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jesse, the Body Shop Manager and Bobby, the General Manager, provided fantastic customer service. I will highly recommend them to all my friends or family for any future repairs.
Likely to Recommend - 5.0/5.0 -
Excellent Customer Service!
Repair Quality - 5.0/5.0 -
The customer service was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Turned out great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks brand new, and I didn't see any issues with the repair!
Customer Service - 5.0/5.0 -
Everyone was extremely helpful and kind. You guys had absolutely wonderful customer service and made the process super easy and painless so thank you!