Auto Mall Collision
In operation 16 years, 10 years at this location.
Auto Mall Collision is a Family run business
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired chrysleretta very well!!!
Customer Service - 5.0/5.0 -
I’m very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 out of 10 Quick and easy services thank you so much!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Maybe
Repair Quality - 4.0/5.0 -
My camera is not working but was fine when Dropped and some other stuff
Customer Service - 5.0/5.0 -
They are great but the job could have been Better
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The passenger door lining wasn’t installed correctly, the door makes a sound every time it is opened or closed. My remote start worked perfectly before hand and once they returned my car it was non functional, every time I attempt a remote start the vehicle it says aborted do to the hood door being ajar. Lastly, a brand new hat was also stolen from my car. The money being charged honestly makes no sense considering the terrible job that was done.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The paint still feels soft and not fully dry. The body shop informed me it can take around 30 days for the paint to fully cure. The car was very dirty. Some parts are not fully adjusted.
Customer Service - 5.0/5.0 -
Customer Service was very professional.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Staff great quality parts.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The services were great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and good work done on the Lexus.
Customer Service - 5.0/5.0 -
Great!
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
waiting to much time for my car solution
Customer Service - 2.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did great work but they seemed to pressure washed my car and chipped some paint off.
Customer Service - 4.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
KEMPER INSURANCE has left a distasteful reputation regarding my incident. I pay a lot of money FAITHFULLY & still was in a wild goose chase for OVER A MONTH. Absolutely inconsiderate and unreliable.
Customer Service - 5.0/5.0 -
Auto mall has been amazing at keeping updates regarding my call. However, they still need better communication skills from dealer to customer.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Duraron un mes para arreglar la troca y me abian. Dicho que en 2 semanas aba estar lista
Customer Service - 2.5/5.0 -
Se me iso muncho lo que cobraron por El daño que tenia la troca
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did everything right.
Repair Quality - 5.0/5.0 -
They were very responsive when it came to answering any questions or concerns. Straight forward and got the repairs done quickly. They told me it would take two weeks, and it took two weeks exactly. Overall, they did a great job.
Customer Service - 5.0/5.0 -
They were very responsive.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Glad we found tgem
Repair Quality - 5.0/5.0 -
Very efficient and knowledgeable of our needs
Customer Service - 5.0/5.0 -
Explained everything we needed to know
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never again
Repair Quality - 0.5/5.0 -
I don't really know where to start. First of all they took nearly 2 months on my car I spent over $1600 in rental's they changed my pick up date 3 separate times. Then when I was finally told to pick up my car I returned the rental and head over to the Body Shop and turns out my car won't be ready till the next day because something about the AC was not done yet. So I told them no I want my car I can come back another day as I drive off my car starts overheating I had to pull over to let it cool down and the next morning I took it back to the shop and they fixed whatever was malfunctioning but now I'm still driving around with no air-conditioning in my car and they told me I have to wait now until Monday, February 9th. I'm really upset I don't deserve this I live in the desert it's really hot driving around with no air-conditioning so I've been super frustrated I don't really know what to do. I went in debt just to have a rental and I can't afford that anymore. I'm still waiting on my rental reimbursement paycheck.
Customer Service - 0.5/5.0 -
Upsetting