Auto Plex - #10

4.9 (3,159reviews)

96%

(479) 632-3827

215 Commerce Drive, Alma, AR 72921

96%

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215 Commerce Drive
Alma, AR 72921

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About Auto Plex - #10

See Photos

215 Commerce Drive
Alma, AR 72921

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 33 years, 19 years at this location.

"Insurance Approved Premier Partner" auto collision repair facility. We also repair Sprinter van models, Medium Duty Trucks, and Class A, B, C motorhomes and travel trailers. Auto Plex uses all the latest technology and employ's ICAR Platinum trained technicians to repair your vehicle back to OEM specifications. We have trained members that can assist you in filing your claim and answering any questions you might have concerning your collision needs.

Services

Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (3,159)

Sort By:
Newest
Rating

1,777 Customers Rated

5 Stars

53.9% Complete

(1703)
4 Stars

1.9% Complete

(60)
3 Stars

0.2% Complete

(6)
2 Stars

0.2% Complete

(6)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and top-notch repair work that leaves vehicles looking brand new. Many highlight the friendly, helpful, and knowledgeable staff as a standout strength. Communication is frequently commended, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strong point, with several customers noting their vehicles were completed ahead of schedule. Repeat customers express strong loyalty, citing consistent excellence across multiple visits. A few customers noted areas for improvement directly in their feedback, including occasional paint defects, parts fitment concerns, and isolated communication lapses regarding completion timelines.

Select to learn more

Service Quality
Timeliness
Communication

"Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on ..." Read more

"Paint does not match original color runs in the paint orange peel on paint inside door trim not secured. Something ..." Read more

"I cant say enough about Autoplex, they do great work & are great people! This is the 3rd time Ive used them & they amaze me on how quickly they do their work! ..." Read more

"Excellent work and looks like a new truck again. Had a couple of minor issues that was resolved in ..." Read more

"i gave a 9.5 because there was a minor defect in the paint that i thought could have been avoided."

"Repair work is a 10 but bad estimate on time to repair lowers your score."

"Finished a day early!😎"

"My car was ready 3 days early"

"Kept saying parts were coming in and telling me dates it would be done. Was probably changed like 4 times"

"... are very professional, helpful, and friendly and the work has been top-notch and done in a very timely manner." Read more

"Not very good at communicating. They would say its being fixed but I would drive by and it was the same as it was."

"... start to finish, these folks did a fantastic job. Consistent communication about progress made and genuinely kind people at every interaction" Read more

"... Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !" Read more

"... repairs they do the best work around and hassle free they keep you updated and let you know up front all the details so no surprises…. Great business." Read more

"I loved the text messages!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on ..." Read more

"Paint does not match original color runs in the paint orange peel on paint inside door trim not secured. Something ..." Read more

"I cant say enough about Autoplex, they do great work & are great people! This is the 3rd time Ive used them & they amaze me on how quickly they do their work! ..." Read more

"Excellent work and looks like a new truck again. Had a couple of minor issues that was resolved in ..." Read more

"i gave a 9.5 because there was a minor defect in the paint that i thought could have been avoided."

"Repair work is a 10 but bad estimate on time to repair lowers your score."

"Finished a day early!😎"

"My car was ready 3 days early"

"Kept saying parts were coming in and telling me dates it would be done. Was probably changed like 4 times"

"... are very professional, helpful, and friendly and the work has been top-notch and done in a very timely manner." Read more

"Not very good at communicating. They would say its being fixed but I would drive by and it was the same as it was."

"... start to finish, these folks did a fantastic job. Consistent communication about progress made and genuinely kind people at every interaction" Read more

"... Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !" Read more

"... repairs they do the best work around and hassle free they keep you updated and let you know up front all the details so no surprises…. Great business." Read more

"I loved the text messages!"

Joshua (Ford owner) reviewed 9/11/26

Great job!

Chuck (Hyundai owner) reviewed 8/27/26

Repair work is a 10 but bad estimate on time to repair lowers your score.

Angela (Chevrolet owner) reviewed 8/21/26

So happy with the results. Bryce was so good at the explanation of the repairs to be done. We have used this company before and was just as happy. Would definitely recommend them.

David (Toyota owner) reviewed 8/20/26

Laila (Ford owner) reviewed 8/17/26

Very Satisfied!!

Anne (Nissan owner) reviewed 8/11/26

Kelsey (Ford owner) reviewed 7/30/26

Wendy (Nissan owner) reviewed 7/30/26

Very very satisfied

Carolyn (Nissan owner) reviewed 7/30/26

Gary (Ford owner) reviewed 7/27/26

Very likely

Great service

Great job

Randall (Ford owner) reviewed 7/23/26

i gave a 9.5 because there was a minor defect in the paint that i thought could have been avoided.

customer service was excellent. just thought the paint defect could have been avoided.

John (Hyundai owner) reviewed 7/22/26

Scott (Lincoln owner) reviewed 7/16/26

I was completely satisfied and will do more business with Auto-Plex if the need arises.

Luther (Honda owner) reviewed 7/13/26

Kirk (Dodge owner) reviewed 7/6/26

Not likely

Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on driver side door looks like from pressure washing.

Not very good at communicating. They would say it’s being fixed but I would drive by and it was the same as it was.

Jenna (Chevrolet owner) reviewed 7/2/26

Katherine (Nissan owner) reviewed 6/29/26

Friendly and kept me updated on progress, answered questions! It was a very pleasant experience and though I hope I do not need them in the future, I would recommend them!

Douglas (Acura owner) reviewed 6/23/26

I loved the text messages!

Melissa (Kia owner) reviewed 6/15/26

Serena (Honda owner) reviewed 6/1/26

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view more shops in: Alma | 72921

You should always ask your auto body shop if they offer a warranty on their repairs.

Auto Plex - #10

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Auto Plex - #10

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,159)

1,777 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean