Auto Plex - #10

4.9 (3,176reviews)
96%
215 Commerce Drive,  Alma,  AR  72921

In operation 33 years, 19 years at this location.

"Insurance Approved Premier Partner" auto collision repair facility. We also repair Sprinter van models, Medium Duty Trucks, and Class A, B, C motorhomes and travel trailers. Auto Plex uses all the latest technology and employ's ICAR Platinum trained technicians to repair your vehicle back to OEM specifications. We have trained members that can assist you in filing your claim and answering any questions you might have concerning your collision needs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,176)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon completion. The team receives strong recognition for professionalism, friendliness, and genuine care for customers. Communication stands out as a key strength, with clients appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with several customers reporting their vehicles were completed ahead of schedule. A few customers noted isolated concerns, including occasional delays due to parts availability, minor paint defects, and communication inconsistencies, as mentioned directly in their feedback. Overall, satisfaction levels are very high, with the majority of customers expressing willingness to return and recommend the shop.
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"Work was perfect, just a little pricy."
"Extremely professional and they delivered on date promised. The work that was done looked awesome."
"Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on ..." Read more
"i gave a 9.5 because there was a minor defect in the paint that i thought could have been avoided."
"I cant say enough about Autoplex, they do great work & are great people! This is the 3rd time Ive used them & they amaze me on how quickly they ..." Read more
"Not very good at communicating. They would say its being fixed but I would drive by and it was the same as it was."
"... start to finish, these folks did a fantastic job. Consistent communication about progress made and genuinely kind people at every interaction" Read more
"... Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !" Read more
"... repairs they do the best work around and hassle free they keep you updated and let you know up front all the details so no surprises…. Great business." Read more
"i appreciated the constant updates"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They always do a wonderful job in repairing my vehicles when needed and keep me updated with the process

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Repair Quality

Customer Service

Returned Clean

My Experience

I wasn't happy with how long the whole process took, but I love the end product. The van looks new.

My Experience

Appreciate the excellent work!

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Repair Quality

Great work and people, they treated us like family and saw too our needs.

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Great people to deal with. Service was beyond what we expected and the staff was very helpful.

Customer Service

I had no direct dealings with the shop personnel, but I felt they did a good job and were quick to address any issues.

Returned Clean

My Experience

My Experience

Very good experience at auto plex in alma first rate work, and friendly people

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Repair Quality

Customer Service

My Experience

Customer service was awesome answered all my questions and my car was repaired in a timely manner. Would highly recommend.

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Returned Clean

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Repair Quality

Excellent work !

Customer Service

Excellent!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Extremely professional and they delivered on date promised. The work that was done looked awesome.

Customer Service

Very helpful

Returned Clean

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Repair Quality

Great people and excellent results!

Customer Service

Totally

Returned Clean

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Returned Clean

My Experience

Great job!

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Returned Clean

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Repair Quality

Repair work is a 10 but bad estimate on time to repair lowers your score.

Customer Service

Returned Clean

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Repair Quality

So happy with the results. Bryce was so good at the explanation of the repairs to be done. We have used this company before and was just as happy. Would definitely recommend them.

Customer Service

Returned Clean