Auto Plex - #10

4.9 (3,151reviews)
96%
215 Commerce Drive,  Alma,  AR  72921

In operation 33 years, 19 years at this location.

"Insurance Approved Premier Partner" auto collision repair facility. We also repair Sprinter van models, Medium Duty Trucks, and Class A, B, C motorhomes and travel trailers. Auto Plex uses all the latest technology and employ's ICAR Platinum trained technicians to repair your vehicle back to OEM specifications. We have trained members that can assist you in filing your claim and answering any questions you might have concerning your collision needs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,151)

Customers say
Overall Customer Satisfaction
Customers consistently praise Auto Plex for exceptional service quality, with many noting professional and friendly staff who deliver top-notch workmanship. The shop excels in communication, providing regular text and phone updates throughout the repair process. Timeliness is a strong point, with many vehicles completed ahead of schedule. Customers frequently mention their cars and trucks looking like new after repairs, with excellent paint matching and attention to detail. The cleanliness of returned vehicles is consistently appreciated. While most experiences are overwhelmingly positive, a few customers noted minor issues like paint matching concerns or missing parts that required return visits.
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"... are very professional, helpful, and friendly and the work has been top-notch and done in a very timely manner." Read more
"Excellent work and looks like a new truck again. Had a couple of minor issues that was resolved in ..." Read more
"... from a wild deer deciding to jump into the side. Auto-Plex has done an outstanding job of making my truck look brand new! Thank you to all the team for ..." Read more
"I cant say enough about Autoplex, they do great work & are great people! This is the 3rd time Ive used ..." Read more
"... and honestly would not trust anyone else with it. They are professional and the very best in the business." Read more
"Finished a day early!😎"
"My car was ready 3 days early"
"Was told it would be until the 24 for completion and I got it a week parley!"
"... and friendly and the work has been top-notch and done in a very timely manner." Read more
"Everyone was kind and helpful, and my car was fixed in no time. Thank you!"
"... Plex did a wonderful job on the repair of my car. I received regular texts updates on the status of the work. Plus, the people who handled my claim were ..." Read more
"... Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !" Read more
"... start to finish, these folks did a fantastic job. Consistent communication about progress made and genuinely kind people at every interaction" Read more
"Timely and a great job. Keep me informed almost daily"
"Got my car in and out in a very timely manner. Great communication the whole time with updates on my vehicle. Very friendly and nice service."

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Returned Clean

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Very likely

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Great service

Customer Service

Great job

Returned Clean

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i gave a 9.5 because there was a minor defect in the paint that i thought could have been avoided.

Customer Service

customer service was excellent. just thought the paint defect could have been avoided.

Returned Clean

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Returned Clean

My Experience

I was completely satisfied and will do more business with Auto-Plex if the need arises.

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Returned Clean

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Not likely

Repair Quality

Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on driver side door looks like from pressure washing.

Customer Service

Not very good at communicating. They would say it’s being fixed but I would drive by and it was the same as it was.

Returned Clean

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Returned Clean

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Friendly and kept me updated on progress, answered questions! It was a very pleasant experience and though I hope I do not need them in the future, I would recommend them!

Customer Service

Returned Clean

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I loved the text messages!

Returned Clean

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As a result of the outstanding work, I would recommend others to use the shop

Repair Quality

Work was perfect, just a little pricy.

Customer Service

Customer service was outstanding.

Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

From the moment I reached out to you guys regarding the damage to our Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !

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Returned Clean

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They are very professional

Customer Service

Returned Clean