Auto Plex - #20
Auto Plex Fort Smith delivers expert collision repair with convenience and care. As an I-CAR Gold Class certified shop, we offer quality repairs and a customer-first experience. Schedule online, walk in anytime, or request a virtual estimate. We provide self-pay discounts and “Repair Now, Pay Later” financing to fit your budget. Whether you're going through insurance or paying out of pocket, we’ll restore your vehicle—and your peace of mind.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My experience with Auto Plex was completely stress-free. From a front door welcome to a concise estimate, easy check-in and fast service. I do not hesitate to recommend them.
My Experience - 5.0/5.0 -
Seamless process and coordination with insurance company. "Fix" looked great. Great communication throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Very Pleased with my experience and Jeremy was extremely helpful! I appreciated the text updates and how fast they were able to complete the work! This is our second time using them and I’ll definitely be back. Very knowledgeable and accurate quotes! Again thank you for a Job and service well done! The s
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved getting my car back looking brand new!! Everyone was friendly too!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great! Jeremy was excellent and extremely knowledgeable and kept me informed about the progress of my car
My Experience - 5.0/5.0 -
All I can say is that I appreciate how seamless and simple this all was. I very much appreciate the updates via phone and email I got and the communication with the insurance and rental car company. Thank you all.
My Experience - 0.0/5.0 -
No complaints. Jeremy already knows and has offered the solution. Keep up the good work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Absolutely terrible job!! The paint is so so bad. The steps they put on were not oem like I required for and they told me and the insurance company they were. As soon as I pulled up to get my truck I was immediately disappointed by how terrible the work was. They didnt do anything that I asked right and it has to be heavily sanded and re cleared to get back to factory mil spec. To top it all off they said I have to wait 90 days before they will attempt to fix it. It doesnt take that long for 2k clear to cure. I highly doubt they will fix it right and re clear so I intend to take this as far as I have to to get the job properly done. I let them know I expect a factory finish and oem parts before I even chose them to do the job. Over 7 thousand dollars the work should have been flawless.
My Experience - 5.0/5.0 -
Great job by Coty and the team, they worked hard and got it right!!
My Experience - 5.0/5.0 -
You went above and beyond. Thank you guys so much.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very friendly and professional. My Bronco turned out fabulous and on time. I would recommend Autoplex collision to anyone!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my third repair service with AP and customer service was great, and the time frame that I was told was meet , the 2nd visit my car was not cleaned there were blue spots all over , the next time I took the VW it was cleaned on the outside it looked great, thank you for all that you did , hail damage repairs great
My Experience - 5.0/5.0 -
From start to finish, the whole crew provided excellent customer service. They maintained good communication throughout the process through text messages, which was very convenient. My truck was returned looking brand new. Excellent overall experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great overall experience from beginning to end.