Auto Plex - #20
5020 Old Greenwood St,
Fort Smith,
AR
72903
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Auto Plex Fort Smith delivers expert collision repair with convenience and care. As an I-CAR Gold Class certified shop, we offer quality repairs and a customer-first experience. Schedule online, walk in anytime, or request a virtual estimate. We provide self-pay discounts and “Repair Now, Pay Later” financing to fit your budget. Whether you're going through insurance or paying out of pocket, we’ll restore your vehicle—and your peace of mind.
Services
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with many highlighting the professional, friendly, and knowledgeable staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles often looking showroom new or better than before the accident. Communication is frequently commended, with customers appreciating regular updates, text notifications, and clear explanations throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The detailing service receives special recognition for leaving vehicles cleaner than when dropped off. While most experiences are highly positive, a few customers noted minor issues like missing parts on backorder or occasional communication gaps during longer repairs.
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Service Quality
"Super knowledgeable & friendly service. They always goes above & beyond!"
"We had the best experience with Auto Plex. Great service, communication and quality work too."
"... wrong but put in some new clips just to be sure. They went above and beyond and got it done while I waited."
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"Each person I came in contact with was awesome! Very pleased in every way with the customer service and work done on my vehicle. Will definitely use ..."
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"Excellent service from the initial meeting, to estimate, scheduling rental, scheduling service, repairs constant ..."
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"The job was done a day ahead of schedule. Looked great. Great job"
"My truck was actually done 1 day early and the guys at the shop even stayed late so i could ..."
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"Truck was ready when promised Minor rework performed due to faulty part Truck looks ..."
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"It was estimated to be ready one week after I left my car there and it actually ended up being two weeks. ..."
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"Earlier than originally expected"
"... accident to the moment I received the keys back! They went above and beyond to keep me updated and made the transaction so smooth. They ..."
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"Excellent work! I appreciate the frequent communication as well."
"I appreciated the text message that I received, which kept me updated on my vehicles repair"
"Great communication"
"Personnel here is top-notch. Very satisfied with the service and communication that they provide"
Emily
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gennavve
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone make it easy and are so nice and do excellent work made my car look new again
Customer Service - 5.0/5.0
Returned Clean
Emily
(Toyota owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jaime
(Lexus owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a awesome job
Customer Service - 5.0/5.0 -
Awesome job
Returned Clean
Matthew
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Garry
(Ford owner)
reviewed 7/11/26
Likely to Recommend - 5.0/5.0 -
All was good.
Repair Quality - 5.0/5.0 -
Everything went smoothly.
Customer Service - 5.0/5.0 -
Jeremy was great.
Returned Clean
Brad
(BMW owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Nissan owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Roger
(Toyota owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Huong
(Toyota owner)
reviewed 6/26/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great service, friendly, and kept things very simple for us.
Customer Service - 5.0/5.0
Returned Clean
David
(Hyundai owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The sun shade clips are on back order, but everything else that was done looks good!
Customer Service - 5.0/5.0
Returned Clean
Dylan
(GMC owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jared
(GMC owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amy
(Toyota owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Caroline
(Chevrolet owner)
reviewed 6/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Chevrolet owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and friendly people
Customer Service - 5.0/5.0
Returned Clean
Audri
(Honda owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dolores
(Honda owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tracy
(Nissan owner)
reviewed 6/8/26