Harry Robinson Buick-Gmc

4.9 (637reviews)

98%

(479) 646-8600

5912 S. 36th St., Fort Smith, AR 72908

98%

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5912 S. 36th St.
Fort Smith, AR 72908

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About Harry Robinson Buick-Gmc

See Photos

5912 S. 36th St.
Fort Smith, AR 72908

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

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At Harry Robinson’s Body Shop, we handle everything from minor touch-ups to major collision repairs, as well as warranty paint work. We work on all makes and models, accept all insurance providers, and coordinate directly with your insurance company to make the repair process as smooth and stress-free as possible. Proudly serving Fort Smith and the entire River Valley since 1984, we’re committed to delivering high-quality collision repair you can trust.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

GM Basic

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

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Website

Reviews (637)

Sort By:
Newest
Rating

613 Customers Rated

5 Stars

81% Complete

(516)
4 Stars

7.1% Complete

(45)
3 Stars

2.7% Complete

(17)
2 Stars

3% Complete

(19)
1 Star

0.3% Complete

(2)
< 1 Star

2.2% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked better than before the accident or like new. The team receives strong recognition for proactive communication, including regular text updates and detailed explanations throughout the repair process. Timeliness is a frequent highlight, with numerous vehicles completed ahead of schedule. Customers also appreciate the friendly, professional, and courteous staff. A few customers noted minor delays due to parts availability or additional damage discovered during repairs, and one suggested complimentary refreshments would enhance the waiting experience - both points raised directly by customers.

Select to learn more

Service Quality
Timeliness
Communication

"The repairs were excellent. We think the car looks better than when we first bought it!! The customer ..." Read more

"Amazing experience! Harry Robinson went above and beyond expectations."

"The repair did not fall short of excellent. Done right and on time. No delays."

"... progress and any updates on additional damage found. We received our vehicle back looking like it had never been in an accident. Great work!" Read more

"Looks better than before the accident! Great work!"

"It was ready an entire week sooner than they had promised!"

"Took only 4 days !! Wow ! Fast turnaround!"

"4 days earlier than quoted."

"Like 5 days ahead of schedule"

"They completed the repairs two days early and were so courteous"

"Not only fast and excellent service, but they kept me notified of updates and changes. Would highly recommend!"

"We received updated text every step of the way. We never had to wonder what was going on"

"Had a text message that lead to a website where I could track my repairs in real time"

"I appreciated the fact they kept me in touch. Letting me know everything that was going g on. Kept me always informed. They ..." Read more

"Very professional. Quality repairs. Communication and top tier employees."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repairs were excellent. We think the car looks better than when we first bought it!! The customer ..." Read more

"Amazing experience! Harry Robinson went above and beyond expectations."

"The repair did not fall short of excellent. Done right and on time. No delays."

"... progress and any updates on additional damage found. We received our vehicle back looking like it had never been in an accident. Great work!" Read more

"Looks better than before the accident! Great work!"

"It was ready an entire week sooner than they had promised!"

"Took only 4 days !! Wow ! Fast turnaround!"

"4 days earlier than quoted."

"Like 5 days ahead of schedule"

"They completed the repairs two days early and were so courteous"

"Not only fast and excellent service, but they kept me notified of updates and changes. Would highly recommend!"

"We received updated text every step of the way. We never had to wonder what was going on"

"Had a text message that lead to a website where I could track my repairs in real time"

"I appreciated the fact they kept me in touch. Letting me know everything that was going g on. Kept me always informed. They ..." Read more

"Very professional. Quality repairs. Communication and top tier employees."

Christopher (GMC owner) reviewed 9/22/26

The receptionist was very helpful and friendly in person and on the phone.

Michael (Chevrolet owner) reviewed 9/21/26

Laykin (Buick owner) reviewed 9/18/26

Jacqueline (Nissan owner) reviewed 9/7/26

Anna (Lincoln owner) reviewed 9/7/26

Anna at the front desk was helpful and friendly .

Jonathan (Nissan owner) reviewed 9/7/26

Elizabeth (Acura owner) reviewed 9/7/26

Thuan (Toyota owner) reviewed 9/3/26

Did good job

Very friendly

Diana (Kia owner) reviewed 9/3/26

An 11 if you had it

THE BEST SERVICE ! My car was a wreck inside and of course my wreck outside but they totally picked up everything in the floorboard detailed my car ! You can't even tell it was wrecked ! Definitely an 11 !

Let me know that the Soul emblem always breaks so that's why they were replacing it

Dan (Honda owner) reviewed 8/31/26

Techs did a good job. Easy to deal with and talk to about the damage. I’m very satisfied.

Jory (Honda owner) reviewed 8/26/26

You can't even tell we were rear ended

Mark (Buick owner) reviewed 8/26/26

Joanna (Nissan owner) reviewed 8/25/26

Stephanie (Chevrolet owner) reviewed 8/24/26

Great work! Appreciate your team going above and beyond.

Tari (Ford owner) reviewed 8/21/26

Already have recommended this body shop to our family and friends. They made a difficult situation as good as it could be!

Every person, especially Anna, was helpful and courteous. Assisted in every way possible.

Every time we called with a question they were very professional and assisted us at every turn.

Claude (Chevrolet owner) reviewed 8/17/26

Would not hesitate to recommend them.

Everything was done in accordance with estimate we approved and we were kept informed on the progress of the repair.

Frank (Cadillac owner) reviewed 8/17/26

Denise (Ford owner) reviewed 8/17/26

Excellent work! Very friendly .

Jose (Nissan owner) reviewed 8/13/26

Great service And over all very satisfied with the work it was done ..

Lacey (Subaru owner) reviewed 8/13/26

I primarily dealt with Michael Allen. You have a real gem with him. He listened to my concerns and made sure I knew this was my car and my repair not insurance’s. I have talked about him to friends and family. This morning I saw on the Harry Robinson FB, that he recently received a promotion. It was truly deserved. Congratulations Michael and thank you!

Michael Allen and Tito (??) were great from estimate to pick up. They made sure i felt heard with my concerns and were kind and professional.

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Harry Robinson Buick-Gmc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Harry Robinson Buick-Gmc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (637)

613 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?