Auto Pride Collision - Birch Run Cr#32

4.9 (639reviews)
98%
11195 Dixie Hwy,  Birch Run,  MI  48415
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In operation 40 years, 11 years at this location.

With five locations near Flint, MI, Auto Pride Collision has proudly served our communities with expert auto collision repair services since 1989. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Birch Run, Flushing, Grand Blanc, Hemlock and Mt. Morris. At Auto Pride Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (639)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that repaired vehicles looked brand new upon return. The communication experience stands out strongly, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers reported their vehicles being completed ahead of schedule. Customers also valued the complimentary interior cleaning and detailing upon vehicle return. A few customers noted occasional delays due to parts availability and minor workmanship concerns, though these were largely attributed to external factors such as insurance or supplier issues rather than the shop itself.
AI-Generated from reviews written in the last 12 months
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"... no success. The people at the Birch Run location took the time to make sure they would be able to get the color right before taking the car. It looks fantastic! I would ..." Read more
"They did an amazing job on my vehicle and worked with my very difficult insurance company to make sure that it was completely repaired correct. ..." Read more
"... radiator replacement. They were incredibly kind and did everything in their power to ensure that I felt the priority of their help! They worked very quickly, made it ..." Read more
"Excellent repair! Looked brand new!"
"... people were kind, the service was impeccable, and they finished the job a day ahead of schedule. Thank you Auto Pride!" Read more
"Actually two days early, I was surprised!"
"Staff was very friendly and kept us updated the whole time!! Car was done early."
"... kept me informed on the progress of my car and also finished earlier than projected. 1010." Read more
"... of repairing my truck. Had to wait on one part but got it fixed in a timely fashion. Looks good." Read more
"The communication with Auto Pride was excellent, they informed me of the progress on a regular basis. They also did a excellent job on the repair and ..." Read more
"Excellent job on the repair with great communication. Customer service is top notch. Appreciate the clean ..." Read more
"... and door handle. The staff was all really nice and I appreciate their communication through out the whole process." Read more
"Very happy with Auto Pride. They were super helpful, kept me up to date on everything that was going on, and they were so kind about everything. My car looks ..." Read more
"Went about a week before I heard anything on the repair. Would have liked to know that they were waiting on ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Scratches on rear lift gate were fixed and repainted. Job was done well on time and at quoted price. Loaner car was a very helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly staff an great work done in a timely manner.

Customer Service

Friendly an professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was great

Customer Service

Always friendly and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Easy to work with. Work done on time

Repair Quality

Customer Service

Friendly staff

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was super simple. Quick, easy, and efficient. The price never changed. Completely satisfied with the service and urgency to complete.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service Even better customer service I couldn't have gotten a better experience anywhere else. Top notch service from start to finish.

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Everybody I dealt with was awesome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your communication was excellent! The work you did looks great and you had it done when you said you would. The office staff were easy to work with. And tell the shop folks good job.

Likely to Recommend

Great place!

Repair Quality

The communication with Auto Pride was excellent, they informed me of the progress on a regular basis. They also did a excellent job on the repair and completed when they said they would have it done.

Customer Service

Excellent job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From start to finish everything was fantastic.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent repair! Looked brand new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff is friendly and thorough. The communication is excellent, keeping you posted on every step. I would highly recommend.

Likely to Recommend

Repair Quality

Good communication and quality work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They had my car ready in a day as they had everything prepped prior to me bringing my car in. Nice people and was updated throughout the day the progress of the repair

My Experience

Great service! Car looks beautiful! The girl at the front desk is amazing! Would recommend your place to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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