Auto Pride Collision - Birch Run Cr#32

4.9 (615reviews)
97%
11195 Dixie Hwy,  Birch Run,  MI  48415

In operation 40 years, 11 years at this location.

With five locations near Flint, MI, Auto Pride Collision has proudly served our communities with expert auto collision repair services since 1989. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Birch Run, Flushing, Grand Blanc, Hemlock and Mt. Morris. At Auto Pride Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (615)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for proactive and transparent communication, including daily text and phone updates throughout the repair process. Timeliness is a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning of vehicles before pickup is a recurring pleasant surprise mentioned by many customers. A few customers noted occasional delays due to parts availability or insurance-related issues, and one customer raised concerns about workmanship quality and billing discrepancies. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... able to get the color right before taking the car. It looks fantastic! I would recommend, and have recommended the Auto Pride Collision in Birch Run MI." Read more
"... to ensure that I felt the priority of their help! They worked very quickly, made it comfortable to discuss matters with them as a woman in the auto field this can be ..." Read more
"... make sure that it was completely repaired correct. It looked brand new inside and out when I got it back. I will definitely be recommending them." Read more
"I dont even question it — this is by far the best body repair experience Ive ever had! First, my truck was vacuumed and cleaned for me, ..." Read more
"... people were kind, the service was impeccable, and they finished the job a day ahead of schedule. Thank you Auto Pride!" Read more
"Picked up early"
"Actually two days early, I was surprised!"
"Fast service, done ahead of time"
"Done sooner than I could have hoped for"
"Wonderful communication and great work!"
"Vehicles delivered on time with pretty much daily updates as to the progress."
"They are very open and make sure to always keep you in the loop. Great customer service and fast repair times."
"Repair of bad scratch turned out fantastic! Communication was excellent and length it took to repair was very timely!"
"... receive top notch friendly service at its finest! The consistent communication on the status of the repair was greatly appreciated too! Theres no doubt Ill be a repeat ..." Read more

My Experience

Seems to have done a good job of repairing my truck. Had to wait on one part but got it fixed in a timely fashion. Looks good.

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My Experience

Professional and a great attention to detail and quality.

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I would highly recommend you folks.

Repair Quality

Nice work and very professional.

Customer Service

Work looked great.

Returned Clean

My Experience

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Repair Quality

Performed a great job in the repair of the clear coat.

Customer Service

Addison and Randy were great to work with.

Returned Clean

My Experience

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Always a great job!!

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Returned Clean

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Repair Quality

Randy was terrific. I. Ant recall the front lady’s name but also super helpful!

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Needed to be sent back for touch up

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Very friendly

Returned Clean

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Repair Quality

Amazing service.

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Returned Clean

My Experience

They were great! The communication was amazing. They worked with us on time because we were going to be on vacation while they were working on our vehicle. Very impressed!!

Likely to Recommend

They are wonderful. I have been happy with all the work they have done us.

Repair Quality

Customer Service

Staff is very friendly and kind.

My Experience

Addison was such a sweetheart! I appreciate all the hard work and the communication between. Thank you <3

Likely to Recommend

I've already told my coworkers how amazing they are!! Better than the places they've been to

Repair Quality

Looks brand new, they did a wonderful job!

Customer Service

They were amazing and kind, very good communication through the whole process

Returned Clean

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Repair Quality

Auto Pride has now done not only one or two repairs on my van… but THREE repairs (smaller door dings, to repair from a deer collision, to a radiator replacement). They were incredibly kind and did everything in their power to ensure that I felt the priority of their help! They worked very quickly, made it comfortable to discuss matters with them (as a woman in the auto field this can be a difficult feeling to obtain!), and helped me out so much. I would recommend them any day!

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Returned Clean

My Experience

Great job. Would go if needed again. Thank you

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Very happy with Auto Pride. They were super helpful, kept me up to date on everything that was going on, and they were so kind about everything. My car looks great and it was super quick

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Returned Clean

My Experience

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Repair Quality

Great work!

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While driving, especially when accelerating there is a noise coming from the backend. It wasn't there before the accident.

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Returned Clean

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Returned Clean