Auto Pride Collision - Birch Run Cr#32

4.9 (615reviews)
97%
11195 Dixie Hwy,  Birch Run,  MI  48415

In operation 40 years, 11 years at this location.

With five locations near Flint, MI, Auto Pride Collision has proudly served our communities with expert auto collision repair services since 1989. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Birch Run, Flushing, Grand Blanc, Hemlock and Mt. Morris. At Auto Pride Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (615)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The team received high marks for clear and proactive communication, including text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciated the complimentary interior and exterior cleaning of their vehicles upon return. A small number of customers noted delays due to parts availability or minor workmanship concerns, as mentioned directly in their feedback, though these were generally understood and not attributed to the shop. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"... no success. The people at the Birch Run location took the time to make sure they would be able to get the color right before taking the car. It looks fantastic! I would ..." Read more
"... radiator replacement. They were incredibly kind and did everything in their power to ensure that I felt the priority of their help! They worked very quickly, made it ..." Read more
"My car was there for 2 days. It was fixed fast and perfect and it came back to me completely detailed! It was also wonderful they had a car for me to drive ..." Read more
"They did an amazing job on my vehicle and worked with my very difficult insurance company to make sure that it was completely repaired correct. It looked ..." Read more
"... people were kind, the service was impeccable, and they finished the job a day ahead of schedule. Thank you Auto Pride!" Read more
"Actually two days early, I was surprised!"
"Seems to have done a good job of repairing my truck. Had to wait on one part but got it fixed in a timely fashion. Looks good."
"Done sooner than I could have hoped for"
"... kept me informed on the progress of my car and also finished earlier than projected. 1010." Read more
"Auto Pride was extremely efficient, they called and sent texts with precise updates!"
"However it was communicated to us that it needed more time due to not fault of their own. We were not upset and thankful that they let us ..." Read more
"... Throughout the entire accident and repair process, they were the only team that truly showed genuine care for both the customer and the vehicle." Read more
"Went about a week before I heard anything on the repair. Would have liked to know that they were waiting ..." Read more
"Vehicles delivered on time with pretty much daily updates as to the progress."

My Experience

Seems to have done a good job of repairing my truck. Had to wait on one part but got it fixed in a timely fashion. Looks good.

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My Experience

Professional and a great attention to detail and quality.

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I would highly recommend you folks.

Repair Quality

Nice work and very professional.

Customer Service

Work looked great.

Returned Clean

My Experience

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Repair Quality

Performed a great job in the repair of the clear coat.

Customer Service

Addison and Randy were great to work with.

Returned Clean

My Experience

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Repair Quality

Always a great job!!

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Returned Clean

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Repair Quality

Randy was terrific. I. Ant recall the front lady’s name but also super helpful!

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Returned Clean

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Needed to be sent back for touch up

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Very friendly

Returned Clean

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Repair Quality

Amazing service.

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Returned Clean

My Experience

They were great! The communication was amazing. They worked with us on time because we were going to be on vacation while they were working on our vehicle. Very impressed!!

Likely to Recommend

They are wonderful. I have been happy with all the work they have done us.

Repair Quality

Customer Service

Staff is very friendly and kind.

My Experience

Addison was such a sweetheart! I appreciate all the hard work and the communication between. Thank you <3

Likely to Recommend

I've already told my coworkers how amazing they are!! Better than the places they've been to

Repair Quality

Looks brand new, they did a wonderful job!

Customer Service

They were amazing and kind, very good communication through the whole process

Returned Clean

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Repair Quality

Auto Pride has now done not only one or two repairs on my van… but THREE repairs (smaller door dings, to repair from a deer collision, to a radiator replacement). They were incredibly kind and did everything in their power to ensure that I felt the priority of their help! They worked very quickly, made it comfortable to discuss matters with them (as a woman in the auto field this can be a difficult feeling to obtain!), and helped me out so much. I would recommend them any day!

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Returned Clean

My Experience

Great job. Would go if needed again. Thank you

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Very happy with Auto Pride. They were super helpful, kept me up to date on everything that was going on, and they were so kind about everything. My car looks great and it was super quick

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Returned Clean

My Experience

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Repair Quality

Great work!

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While driving, especially when accelerating there is a noise coming from the backend. It wasn't there before the accident.

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Returned Clean

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Returned Clean