Auto Pride Collision - Hemlock Cr#35

4.9 (694reviews)
98%
14980 Gratiot Rd,  Hemlock,  MI  48626
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In operation 40 years, 10 years at this location.

With five locations near Flint, MI, Auto Pride Collision has proudly served our communities with expert auto collision repair services since 1989. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Birch Run, Flushing, Grand Blanc, Hemlock and Mt. Morris. At Auto Pride Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (694)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as outstanding and vehicles often returned looking better than before — sometimes even better than new. The team is widely commended for thorough, proactive communication through texts, emails, and phone calls, keeping customers informed throughout the entire repair process. Timeliness is a recurring highlight, with many vehicles completed ahead of schedule. Customers also frequently express delight at receiving their vehicles detailed inside and out, describing it as a pleasant and unexpected bonus. A small number of customers noted areas for improvement, including delays in repair completion, occasional communication gaps requiring follow-up calls, and minor issues with vehicle noise after repairs — all shared directly in customer comments.
AI-Generated from reviews written in the last 12 months
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"My car looked beautiful. When I picked it up you would never know that a deer ran into me."
"Absolutely Perfect Im telling everyone that I know to go to this Body Shop absolutely beautiful work"
"... the whole process easy. When I got my Jeep back, it looked perfect — paint matched great and everything lined up like new. Youd never know it had been in ..." Read more
"... to be done and costs up front and Auto Pride was very diligent to hold this while delivering an A+ outcome." Read more
"Been satisfied with every vehicle I've brought in, paint matches, seams line up, no stripped out plastic or metal hardware."
"It was a week earlier than originally promised!!"
"Was done a week before the date was super impressed"
"... back to me cleaner than when I sent it in, and they got my vehicle back to me in a very timely matter considering the damage on my vehicle." Read more
"My vehicle was done right on time with the time estimate that they had given me"
"Costs exceeded estimate. Delay due to insurance issues."
"Yes, excellent communication via text and if I called there, they had the answers that I needed"
"I was informed in real time on every item throughout the entire process."
"The communication process they use is comprehensive and well appreciated."
"The communication was top notch. They delivered on what they said they would. Super nice guys."
"Great communication and did a great job on my truck"

Likely to Recommend

Repair Quality

Great group of guys. Awesome communication and professional work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They often did not call to update me on the status of the vehicle, I would have to call to get updated. The vehicle was originally quoted at 2 weeks and took just shy of 4 weeks to finish. They left residue all over the inside of my windows. I did appreciate them paying for a majority of my rental vehicle and they were always nice when spoken to.

Customer Service

They often did not call to update me on the status of the vehicle, I would have to call to get updated. The vehicle was originally quoted at 2 weeks and took just shy of 4 weeks to finish. They left residue all over the inside of my windows. I did appreciate them paying for a majority of my rental vehicle and they were always nice when spoken to.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is my third time using them. Have been happy every time so i definitely would recommend

Repair Quality

I was extremely happy with my service. They communicated with me very well and were letting me know what was happening. I really appreciated this

Customer Service

They are very nice. Even came and got my damaged car so I wouldn’t have to drive it

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The only issue we had was the $500 bill for the rental car. We were told we eould het the deposit back but we owed $500. It was not explained at all. As far as the work on the car that was excellent.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Perfect job done.

Likely to Recommend

Excellent work!

Repair Quality

Great work!

Customer Service

Extremely friendly and polite. Great job!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Aside from the delays everything was perfect. The delays were out of their hand due to an employee illness

Customer Service

Aside from the delays everything was perfect. The delays were out of their hand due to an employee illness

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great work!

Customer Service

Friendly and approachable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The inside of the car is very dirty/dusty. It could've been cleaned up better

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was very helpful and kept me updated every step of the way. The repairs to my vehicle were perfect. I would trust the team entirely with any work in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The customer service was great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Went above and beyond

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quinn and Tim are the best! They talk to me like we have known each other for years. They answer all my silly questions and they think nothing about it. I really enjoy every one here! I will definitely pass on the great work. THANK YOU SO MUCH!

Likely to Recommend

I SURE WOULD!

Repair Quality

Quinn and Tim are friendly fantastic young men. They have helped me so much! They deserve a big thank you. So far everyone at Auto Pride has been very helpful.

Customer Service

The ALL ARE FANTASTIC!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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