Auto Pride Collision - Hemlock Cr#35

4.9 (708reviews)
98%
14980 Gratiot Rd,  Hemlock,  MI  48626

In operation 40 years, 10 years at this location.

With five locations near Flint, MI, Auto Pride Collision has proudly served our communities with expert auto collision repair services since 1989. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Birch Run, Flushing, Grand Blanc, Hemlock and Mt. Morris. At Auto Pride Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (708)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the team's friendliness, professionalism, and attention to detail, with vehicles frequently returned cleaner than expected. Repairs are repeatedly described as flawless, with paint matching and bodywork exceeding expectations. Customers appreciate proactive updates via texts and calls throughout the repair process. Several note vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays, inconsistent proactive communication requiring follow-up calls, and unexpected rental car costs, as noted directly in their feedback.
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"... estimate until I picked my vehicle up these guys do an excellent job with communication parts ordering answering any questions helping me set up a rental ..." Read more
"Incredible customer service, car came back to me cleaner than when I sent it in, and they got my vehicle back ..." Read more
"The shop did outstanding work and the customer service was second to none"
"We have always received excellent service from Auto Pride. They keep us informed about our vehicle during the ..." Read more
"... front-end damage on my 2020 Jeep Grand Cherokee. The team was friendly, kept me updated, and made the whole process easy. When I got my Jeep back, it looked ..." Read more
"It was a week earlier than originally promised!!"
"My vehicle was done right on time with the time estimate that they had given me"
"Great customer service, had the work done earlier than anticipated and the car looks wonderful! 1010!"
"... back to me cleaner than when I sent it in, and they got my vehicle back to me in a very timely matter considering the damage on my vehicle." Read more
"... would have to call to get updated. The vehicle was originally quoted at 2 weeks and took just shy of 4 weeks to finish. They left residue all over the inside ..." Read more
"I was informed in real time on every item throughout the entire process."
"Yes, excellent communication via text and if I called there, they had the answers that I needed"
"The communication was top notch. They delivered on what they said they would. Super nice guys."
"Great group of guys. Awesome communication and professional work."
"They often did not call to update me on the status of the vehicle, I would have to call to get updated. The vehicle ..." Read more

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Returned Clean

My Experience

Job was done. Couldn’t be more happy to have my car back.

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Returned Clean

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Auto Pride Collision. Is my new go to for all auto body work

Repair Quality

Quinn was amazing. Service was prompt, and on time. We received our trailblazer a lot sooner than we expected. The repair looks like the car is new and just came off the showroom floor. I very much recommend Auto Pride Collision to everybody.

Customer Service

Professional

Returned Clean

My Experience

Tim and Quinn were both great in keeping us informed during the entire process. It made the whole process so much easier for us.

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Repair Quality

Customer Service

They did a great job, kept us well informed during the process, and were easy toward with.

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Repair Quality

Very easy to work with. And repairs look like new. Very happy

Customer Service

Excellent

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Returned Clean

My Experience

Very professional and easy to work with. The car looks fabulous!

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Returned Clean

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Returned Clean

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They made the whole process easy and kept me in the loop through every step. 20/10 would recommend to others

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My Experience

Nice work on repairs to the Ford truck. Repairs done in a timely manner and updates on progress were much appreciated.

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Returned Clean

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Great group of guys. Awesome communication and professional work.

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Returned Clean

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Repair Quality

They often did not call to update me on the status of the vehicle, I would have to call to get updated. The vehicle was originally quoted at 2 weeks and took just shy of 4 weeks to finish. They left residue all over the inside of my windows. I did appreciate them paying for a majority of my rental vehicle and they were always nice when spoken to.

Customer Service

They often did not call to update me on the status of the vehicle, I would have to call to get updated. The vehicle was originally quoted at 2 weeks and took just shy of 4 weeks to finish. They left residue all over the inside of my windows. I did appreciate them paying for a majority of my rental vehicle and they were always nice when spoken to.

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This is my third time using them. Have been happy every time so i definitely would recommend

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I was extremely happy with my service. They communicated with me very well and were letting me know what was happening. I really appreciated this

Customer Service

They are very nice. Even came and got my damaged car so I wouldn’t have to drive it

Returned Clean

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Repair Quality

The only issue we had was the $500 bill for the rental car. We were told we eould het the deposit back but we owed $500. It was not explained at all. As far as the work on the car that was excellent.

Customer Service

My Experience

Perfect job done.

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Excellent work!

Repair Quality

Great work!

Customer Service

Extremely friendly and polite. Great job!