Auto Wreck Experts LLC

4.8 (303reviews)
96%
699 Monroe Ext,  Memphis,  TN  38103

AUTO WRECK EXPERTS HAS BEEN FAMILY OWNED AND OPERATED SINCE 2005 BY THE BURGINS. WE ARE A FULL REPAIR BODY SHOP. OUR REPAIRS VARY FROM MINIMUM DAMAGE SUCH AS DOOR DINGS & SCRATCHES TO MAJOR WRECK DAMAGE. THE FACILITY IS EQUIPED FOR REPAIRS TO MOST MAKES & MODELS. WE ALSO HAVE THE CAPABILITIES FOR ALUMINUM VEHICLES (F150'S), FRAME WORK, PAINT WORK, MAJOR PANEL REPLACEMENT, PAINTLESS DENT REPAIR, AND GLASS REPAIR. WE WORK WITH ALL INSURANCE COMPANIES, SELF PAYING CUSTOMERS AND FLEET VEHICLES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (303)

My Experience

Likely to Recommend

Repair Quality

Body work was fine. However the techs did not plug in taillights. I did not notice this until late Friday afternoon I found how to access light but did not know how to safely remove the fabric panel without tearing I gave 50 bucks to a mechanic I see at coffee to take a look. He completed the job Saved me another trip to the shop ! I had eye surgery this past Monday and cannot drive this week

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All Five ⭐⭐⭐⭐⭐ for me to the shop

Customer Service

👍 up Brad and Tamara thanks again

Returned Clean

Likely to Recommend

Repair Quality

The did a great job with the body work and work with us on other issues we had .

Customer Service

courteous, friendly and easy to work with

Returned Clean

Likely to Recommend

Repair Quality

I had a brand new car and I was expecting it to look that way when I finally got it back but that was not the case. Car got more scratches on it in places that never had a problem. Paint looks smeared not glossed like it should. The window that was repaired sounds Horrible when letting it up and down. My seats are dusty and I'm still finding pieces of glass inside of the car. My sunroof panel is not tightened up properly and my drivers side seat belt is missing a plastic covering (my drivers side shouldn't have even been messed with). I now have to take my vehicle to other places to get a second opinion on all the repairs that took place. This by far was the worst experience ever!

Customer Service

Brad tried his best

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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All in all, they made repairs on my vehicle that I couldn't have done myself. Thanks!

Repair Quality

The door still makes a weird sound when opening, but I couldn't afford to do another week of rentals to get this resolved, so I'm just living with it.

Customer Service

Tamara is a jewel.

Returned Clean

Likely to Recommend

Self explanatory. I return for more work.

Repair Quality

It is as always a pleasure to use your services since the first time of my first accident. I decided to come back after realizing that when the last time my car was damaged, the customer service team as well as the Mechanic Brad showed excellent in repairing my car and the customer service or receiptionist show a warm and great interest in helping me get to the right person and information. Thank you, Auto Wreck Experts, and professional team A cut above the rest!

Customer Service

Quite professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very satisfied!

Customer Service

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Repair Quality

The staff is helpful and friendly. Great service and work!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Bondo globs left on paintwork but otherwise good work

Customer Service

Returned Clean

Likely to Recommend

I will.

Repair Quality

I'm please with the work.

Customer Service

I'm ok with everyone.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Yes thank you am happy Good djob

Likely to Recommend

Everything was great except how long it took! Not sure that was the shop's fault.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and professional. Was ready when promised. They took extra care in repairing my car. Actually looked brand new. Awesome job. Highly recommend Auto Wreck and I would use them again if ever needed.

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Great service- I’ve used AWE many times!

Customer Service

Returned Clean