Desoto Collision Center - Downtown
In operation 26 years, 12 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was called to come pick up my vehicle, but it was not actually ready. DeSoto Collision Center did redeem themselves to my satisfaction.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’m so unhappy with the work and we’re see when I return it that it get done properly.
Repair Quality - 0.5/5.0 -
Dreadful work
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I've had good experience with this shop before, so they still have a chance to turn me around, but this time makes it really hard to recommend you to anyone.
Repair Quality - 1.0/5.0 -
I am profoundly unhappy with the job you did on my car. While the body of the car looks great, which is why you got a 2, the car runs HORRIBLY, with the very same functioning issues I pointed out when I first brought it to you.
Customer Service - 1.0/5.0 -
I trusted you when you said my car repairs were complete, which is why I dropped off my rental before I retrieved my car from you. You have taught me not to trust you and to verify first if you have actually done the work. What you don't understand is that I had pressing family and medical issues to attend which prevented me from being able to stay and make more of a fuss. My mother just had surgery. I had to get her situated. I was bound by responsibility. Please rest assured that I know now that you didn't do a good or thorough job on my car, I just could not and still cannot afford to be without a car - even one that runs poorly. And note that it NEVER ran poorly before the wreck!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I love the way car turned out
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phenomenal service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This would have been a 10. They did fantastic work, and I will definitely recommend them, but I was very disappointed that the interior of my car was not properly cleaned after the work was completed. There were glass bits in my seat (that I cut myself on). There was dirt/dust everywhere, and my trunk cover was disassembled. I feel like maybe this was just a random oversight and not indicative of the work they do. Upon repair, my car looks brand new.