Desoto Collision Center-Olive Branch

4.9 (2,943reviews)

98%

(662) 895-6699

6185 Goodman Rd, Olive Branch, MS 38654

98%

See Photos

6185 Goodman Rd
Olive Branch, MS 38654

Get Directions Website Email

About Desoto Collision Center-Olive Branch

See Photos

6185 Goodman Rd
Olive Branch, MS 38654

Get Directions Website Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,943)

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Newest
Rating

2,127 Customers Rated

5 Stars

66.9% Complete

(1968)
4 Stars

3.4% Complete

(100)
3 Stars

0.9% Complete

(27)
2 Stars

0.4% Complete

(11)
1 Star

0.2% Complete

(7)
< 1 Star

0.5% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praise DeSoto Collision Center for outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional professionalism of the team, noting that vehicles were restored to like-new condition. Regular text and phone updates throughout the repair process were widely appreciated, with numerous customers expressing relief at never having to wonder about their vehicle's status. Several customers noted repairs were completed ahead of schedule, and many praised the friendly, knowledgeable staff. A few customers mentioned minor concerns such as paint inconsistencies, delayed timelines, or cleanliness issues, reflecting areas customers feel could be refined. Overall, the vast majority of customers expressed high satisfaction and willingness to return or recommend the shop to others.

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Service Quality
Timeliness
Communication

"... customers, but that is exactly what I experienced. The quality of the repairs was outstanding. The team didnt just repair my vehicle—they restored ..." Read more

"The below is my experience with your company, which was also stated in a Google review: cannot say enough wonderful things about DeSoto Collision Center in Olive Branch. From the moment I walked through the door until the day I picked up my vehicle, every single employee treated me with professionalism, kindness, and genuine compassion. What impressed me most was how much they truly cared about both me and my vehicle. Auto repairs can be stressful, but the entire team took the time to explain everything clearly, answer my questions, and kept me updated throughout the process. They made me feel like a valued customer rather than just another repair order. A special thank you goes to the manager, who demonstrated exceptional leadership and customer service from start to finish. His professionalism, honesty, and dedication to ensuring everything was done correctly exceeded every expectation I had. It is rare to find someone who genuinely takes pride in their work and goes the extra mile for customers, but that is exactly what I experienced. The quality of the repairs was outstanding. The team didnt just repair my vehicle—they restored it with a level of care and craftsmanship that gave me complete confidence in the finished product. What truly sets DeSoto Collision Center apart is their commitment to customer satisfaction. They went above and beyond in ways they did not have to, making a difficult situation much easier to navigate. Their communication, integrity, and willingness to help were second to none. If you are looking for a collision repair center that combines top-quality workmanship with outstanding customer service, I highly recommend DeSoto Collision Center. They have earned my trust, my respect, and my highest recommendation. Thank you to the entire team for your hard work, dedication, compassion and for treating me so well throughout the entire process. You are truly the gold standard for collision repair services." Read less

"Extremely cooperative and communicative throughout the entire process. Highly recommended. Impeccable ..." Read more

"... communicated well throughout the repair process, and my vehicle looked excellent when the work was completed. Everyone was friendly and made the process smooth ..." Read more

"I appreciate the expertise shown by the team at Desoto Collision for the complicated repairs of my car. A job well ..." Read more

"... inspecting the repair, I am completely satisfied. The paint on the repaired section of my SUV looks like a complete match to the rest of the auto. Desoto ..." Read more

"... communication. Kept me up to date thru the entire process. Completed work ahead of schedule. Quality workmanship. 2nd vehicle that I trusted them with." Read more

"You delivered excellent service and came in several days under the estimated date. The work was superior!!"

"Desoto Collision completed repairs earlier than expected and below the estimated cost. I could not be more satisfied ..." Read more

"Great customer service from start to finish. Loved the frequent updates on the progress and completion of the process. The work they did to my ..." Read more

"... was very professional and easy to work with. The work was done timely and completed ahead of schedule." Read more

"... difficult situation much easier to navigate. Their communication, integrity, and willingness to help were second to none. If you are looking for a collision ..." Read more

"... I did not get the run around about my vehicle and I was kept updated every week on all the steps that my vehicle was going through. Also if I had ..." Read more

"Great communication. Kept me up to date thru the entire process. Completed work ahead of schedule. ..." Read more

"We had great and consistent communication. Our questions were answered thoughtfully and completely. This was ..." Read more

"Amazing communication. I knew what was going on every step of the way, it made everything easier ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication