Desoto Collision Center of Wolfchase

4.9 (2,697reviews)

100%

(901) 207-4263

7601 Hwy 64, Bartlett, TN 38133

100%

See Photos

7601 Hwy 64
Bartlett, TN 38133

Get Directions Website Email

About Desoto Collision Center of Wolfchase

See Photos

7601 Hwy 64
Bartlett, TN 38133

Get Directions Website Email

In operation 13 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (2,697)

Sort By:
Newest
Rating

2,210 Customers Rated

5 Stars

70.3% Complete

(1896)
4 Stars

6.9% Complete

(186)
3 Stars

1.9% Complete

(51)
2 Stars

1.1% Complete

(31)
1 Star

0.4% Complete

(11)
< 1 Star

1.3% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. Many highlight that vehicles were returned looking brand new, with excellent paint matching and thorough interior cleaning. Communication stands out as a major strength, with customers appreciating frequent text and call updates throughout the repair process. Timeliness is frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted minor concerns, including a back-ordered part delay, a sensor issue post-repair, paint dripping on a hood, and a broken mirror clip, reflecting areas customers felt could be improved.

Select to learn more

Service Quality
Timeliness
Communication

"... and made the whole process smooth and stress-free. My car repairs were completed perfectly, and Im very satisfied with the results. Highly recommend them for anyone ..." Read more

"Like it never happened! I couldnt find any sign that they had to pull my dash out to do the repairs."

"Very professional. Did excellent work in a timely manner and was kept informed the entire time. Definitely would recommend"

"The repairs look great. Can't tell that there was any damage at all. Perfect job."

"Nothing short of amazing customer service. Fought for OEM parts on my practically brand new car. The absolute best."

"Repairs were completed ahead of schedule. We were very satisfied with the service!"

"... gave me updates almost daily about my vehicle. The repair for my vehicle was completed several days before the targeted date given!" Read more

"My vehicle was ready 4 days early"

"The work was done well, finished ahead of schedule, and the communication and updates were great!! Would ..." Read more

"Everyone was very kind and efficient. The entire process was seamless and faster than anticipated."

"The customer service was outstanding, they kept me informed every step of the way and my vehicle was delivered when they stated. It was washed and ..." Read more

"Professional assistance and the communication was excellent I received daily communication before, during and after the repair. Very satisfied with the service 100%."

"... getting the estimate and my car getting completed. Everyone was very nice and kept me informed during the whole process." Read more

"Good communications from your folks to me re progress of repairs."

"... work was done well, finished ahead of schedule, and the communication and updates were great!! Would definitely recommend!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and made the whole process smooth and stress-free. My car repairs were completed perfectly, and Im very satisfied with the results. Highly recommend them for anyone ..." Read more

"Like it never happened! I couldnt find any sign that they had to pull my dash out to do the repairs."

"Very professional. Did excellent work in a timely manner and was kept informed the entire time. Definitely would recommend"

"The repairs look great. Can't tell that there was any damage at all. Perfect job."

"Nothing short of amazing customer service. Fought for OEM parts on my practically brand new car. The absolute best."

"Repairs were completed ahead of schedule. We were very satisfied with the service!"

"... gave me updates almost daily about my vehicle. The repair for my vehicle was completed several days before the targeted date given!" Read more

"My vehicle was ready 4 days early"

"The work was done well, finished ahead of schedule, and the communication and updates were great!! Would ..." Read more

"Everyone was very kind and efficient. The entire process was seamless and faster than anticipated."

"The customer service was outstanding, they kept me informed every step of the way and my vehicle was delivered when they stated. It was washed and ..." Read more

"Professional assistance and the communication was excellent I received daily communication before, during and after the repair. Very satisfied with the service 100%."

"... getting the estimate and my car getting completed. Everyone was very nice and kept me informed during the whole process." Read more

"Good communications from your folks to me re progress of repairs."

"... work was done well, finished ahead of schedule, and the communication and updates were great!! Would definitely recommend!" Read more

Enrique (Chevrolet owner) reviewed 8/26/26

Excellent service! We are very happy with the service we received. Highly recommend!

Vaughn (Honda owner) reviewed 8/24/26

McKenzie and entire staff were great

Albert (Honda owner) reviewed 8/24/26

Donald (GMC owner) reviewed 8/24/26

Kristyn (Toyota owner) reviewed 8/24/26

There is a sticker of some sort that was replaced on the lower edge of the back Drivers side panel after they repainted it. The sticker has a lot air bubbles under it and isn’t smooth like the original one on the other side of the truck. I will be contacting someone when you reopen on Monday morning so that this can be fixed. Other than that the service was great.

The clear protective film that was put on my truck has air bubbles underneath it. It is supposed to be getting redone but that has not happened yet.

Temonia (BMW owner) reviewed 8/24/26

Aria (Honda owner) reviewed 8/21/26

I would highly recommend the shop to anybody I know. They made my car look like I just bought it off the car lot

They did an amazing job on my repairs. Overall 10/10! Highly satisfied

Mackenzie was great! She made sure to keep me updated on every thing, and was super sweet.

Gregory (Volkswagen owner) reviewed 8/21/26

Jill (Nissan owner) reviewed 8/20/26

Gerrick (Hyundai owner) reviewed 8/19/26

Amazing work

Courtney (Lexus owner) reviewed 8/18/26

Angela (Mercedes-Benz owner) reviewed 8/10/26

My exp at DCC was exceptional! Customer service was outstanding! Everything from start to finish was very smooth. My car was completed in a timely manner. I’m very pleased with overall performance and results here at DCC. I would highly recommend to my family and friends.

Vicki (Toyota owner) reviewed 8/10/26

Michael (BMW owner) reviewed 8/9/26

Stephen (Ford owner) reviewed 8/6/26

Completed the work before their estimated timeframe. Work looks to be good. Truck looks like it did before the limb fell on it, so all is good!

Kept me informed by text or phone during the whole process. Very good.

Mary (Chevrolet owner) reviewed 8/6/26

Amy (Mitsubishi owner) reviewed 7/30/26

They do great work! Got my car done quick and we’re always sending updates

Donna (Honda owner) reviewed 7/30/26

Jeffrey (Toyota owner) reviewed 7/29/26

The team at DCC did an amazing job completing the work on my car quickly!

Bhanu Prasad (Honda owner) reviewed 7/29/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Desoto Collision Center of Wolfchase

About Desoto Collision Center of Wolfchase

Reviews (2,697)

2,210 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0