Memphis Collisionworx - Whitten Cr#46

4.9 (1,080reviews)
98%
2501 Whitten Rd.,  Memphis,  TN  38133

In operation 19 years.

With two locations in Memphis, TN, Collisionworx has proudly served our communities with expert auto collision repair services since 2007. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations on Appling Farms Parkway and Whitten Road in Memphis. At Collisionworx, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,080)

My Experience

Awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was completed a day early. You can't even tell there was ever any damage to my car. The paint color is matched perfectly. My car was washed and waxed before I picked it up. They kept me up to date along the way

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing work! Great communication throughout the process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good too find people that care about their work.

My Experience

Excellent work done in the promised timeframe

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very, verified satisfied with the repairs, the service received by the staff. Excellent!

Likely to Recommend

Great job

Repair Quality

Excellent service.

Customer Service

Very good

Returned Clean

My Experience

I am submitting this formal complaint regarding my experience with Memphis Collision Workx following the repair of my vehicle I dropped my vehicle off at your Whitten Road location on July 1, 2026, after it was involved in an accident. According to my repair paperwork, the odometer reading at the time of drop-off was 145 miles. When I picked up my vehicle on July 29, 2026, the odometer reading was 455 miles, meaning my vehicle had been driven approximately 310 miles while it was in your possession. There is no out milage listed on the official paperwork. While I understand that some driving may be necessary to diagnose or verify repairs, I believe 310 miles is excessive and far beyond what would be considered reasonable for repair-related testing. At no point was I informed that my vehicle would be driven such a significant distance, nor did I authorize its use beyond what was necessary to complete the repairs. My vehicle had a minor scratch to the front driver finder. I am requesting a prompt written response that includes A detailed explanation for the additional 310 miles. I have photos of my speedometer when I picked up my vehicle and my vehicle was on empty. I lever let my vehicle get to a half of a tank. The dates and purpose of each instance my vehicle was driven. Copies of any road test logs, technician notes, GPS records, or other documentation related to my vehicle while it was in your possession. An explanation of your company's policy regarding the use of customer vehicles during repairs. I entrusted my vehicle to your company with the expectation that it would be used responsibly and only as necessary to complete the authorized repairs. The unexplained mileage has caused me significant concern, and I expect this matter to be investigated thoroughly. I respectfully request a written response within 10 business days. If this issue cannot be resolved satisfactorily, I will pursue the matter with the Better Business Bureau, my insurance company, and any other appropriate consumer protection agencies. Thank you for your prompt attention to this matter. I look forward to your response. Sincerely, Niesha C. Williams

My Experience

My Experience

Likely to Recommend

Repair Quality

Very Nice People to work with.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I am completely satisfied with the service received from this company.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am extremely satisfied with the repair. They did an amazing job.

Customer Service

Returned Clean

My Experience

Robbie and the team keeps me updated on everything

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a job well done and we're extremely satisfied with the work that was done 100%

My Experience

You all did a wonderful job on my car! Thank you!

Likely to Recommend

Repair Quality

Customer Service

You guys did a great job! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes! I have already recommended someone to take their vehicle to Collisionworx.

Repair Quality

The score of 10 because I am very happy with the work performed on my vehicle and with timely manner.

Customer Service

Really nice customer service. No one tried rushing you on the decision being made.

Likely to Recommend

Repair Quality

Everything was done well

Customer Service