Classic Collision Bartlett

4.9 (855reviews)
97%
6420 Summer Avenue,  Bartlett,  TN  38134

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Bartlett, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Ford, Honda, Acura, Hyundai, Kia, Infiniti and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (855)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for proactive communication, including regular text message and phone call updates throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that their vehicles were completed ahead of schedule. The friendly, professional, and courteous staff atmosphere is frequently celebrated. A small number of customers noted areas for improvement, including occasional delays, minor incomplete repairs requiring return visits, and isolated communication gaps - all shared directly from their feedback.
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"... repair process. My Honda looks absolutely amazing, and the quality of the repairs exceeded my expectations. They paid great attention to detail, and I couldnt ..." Read more
"Excellent work, extremely quick. Car looks better than original. Highly reccomend!!!"
"Flawless repair and perfect paint match! The repair was also completed in a timely manner. ..." Read more
"... guys did the best job ever ! Everything was seamless I couldn't tell that anything happened to my car at all ! 👍🏾👍🏾👍🏾" Read more
"Very professional , exceptional work, fast turn around time!!!"
"... repair process regarding the status of the repair. My truck was ready 5 days earlier than expected. The work done was phenomenal and one would never ..." Read more
"... and knowledgeable. Also the pricing is top tier!! They fixed my Vehicle in 1 week!! Let this be your go to repair shop" Read more
"... looked great, they have very courteous service and had my car ready a week earlier than originally discussed. I am very pleased and would recommend them to anyone ..." Read more
"... customer service I received. I was very impressed that I continually received updates throughout the repair process regarding the status of the repair. My truck was ..." Read more
"Good customer service. Exactly communication throughout repair process. Repair work done well."
"Well done job… they communicated through text and kept me up to date on the process"
"Appreciated the automatic text updating me on progress. How easy and quick drop off and pick up were."

My Experience

Hailey was my claims person she was sooooo amazing , super sweet girly 🎀 really fast turn around time! 10000/10 recommend

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Repair Quality

Customer Service

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Repair Quality

Seems to be A - okay! Thanks!

Customer Service

Returned Clean

My Experience

Awesome Job👍🏾💯

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Customer Service

Returned Clean

My Experience

Y'all were helpful and completely fabulous! Thank you!

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Repair Quality

Everything was good

Customer Service

Returned Clean

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Repair Quality

The work was done quickly and looks great. But waiting for them to call me about the strip on both left doors to prevent chips when opening the doors. Robbie was looking into it but I haven’t heard from him since last Friday

Customer Service

Overall was good. Just this one issue, poor communication

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Returned Clean

My Experience

Robert Wagner did an incredible job. His attention to detail is top notch. Thanks to all worked to repair my Camry

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Customer Service

My Experience

The experience was 10 out 10 definitely recommended. The whole staff was excellent. I received text with status and was done before the completion date. Thank you all again. Great workmanship!!!!

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Returned Clean

My Experience

It was a great job done and it was nice and clean when it was returned.

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Customer Service

Returned Clean

My Experience

Thank you for your service I appreciate the work.

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I would recommend family and friends to come to your shop if needed this is my second time each time was very satisfying.

Repair Quality

Thank you all for serving my car. I really appreciate the work.

Customer Service

Very prompt and the car was ready exactly the time you all promised.

Returned Clean

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Customer Service

Returned Clean

My Experience

My Experience

I was very pleased on the outcome of my vehicle...looks brand new...Will definitely recommend to others...

My Experience

Likely to Recommend

I would highly recommend because they did a great job and the work was completed in a timely manner.

Repair Quality

Fast but extremely excellent work. The bumper looks like when I bought the car.

Customer Service

They were helpful and friendly.

Returned Clean