Classic Collision Oakland

4.9 (717reviews)
97%
145 Bowers Rd,  Oakland,  TN  38060

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Oakland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (717)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being friendly, professional, and genuinely caring. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Many repairs were completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement, including inconsistent communication updates, post-repair drivability concerns, and in isolated cases, dissatisfaction with repair quality and extended timelines. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... Collisions service was excellent and a job well done! The paint job matched the car perfectly and all body work was done professionally and looks great. I highly ..." Read more
"The repair to my fender was done so well. I can't tell there was any work or repainting on my vehicle. Awesome work."
"... prompt, courteous and professional. They gave me customer service above and beyond what I requested." Read more
"... time I have had repairs @ Classic & have always been completely satisfied with their work & it being done in a timely manner. They make more feel comfortable ..." Read more
"Vehicle was returned for post-repair inspection due to issues identified after pickup. Items are currently ..." Read more
"You guys did an excellent job and completed the job ahead of schedule!!"
"ready way before"
"... businesses would treat customers. My car looks brand new! It was finished 5 days early. I could not be more pleased." Read more
"... I don't repair damaged vehicles for a living but 3-12 months is far to long to repair damages sustained." Read more
"It was completed early than expected 🙂"
"... team hit their objective with me. Made my experience stress free, great communication with quality results." Read more
"They communicated incredibly well and advocated for me"
"... improvement would be to offer updates. Apparently I was supposed to be receiving email or text updates, but I did not receive any." Read more
"... backs they call tell u one thing a few hours later a different guy calls and says something totally different I was given 5 different dates on the vehicle being ..." Read more
"... repaired. Everything was explained from start to finish. The messages you sent kept me informed." Read more

My Experience

Fast and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Jason was very kind. He did exceptional work on my car and finished a week before expected. I am very happy with his work.

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Repair Quality

Fast friendly service.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the service! Looks good as new!

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Repair Quality

Customer Service

My Experience

Great job On time

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Repair Quality

The staff at Classic Collision in Oakland Top Notch. Jeff, Jason and Courtney took care of me from start to finish . Jeff updated me when issues arisen to ensure I was made aware . I was refereed by a good friend Classic Collision didn’t disappoint

Customer Service

Top notch service

Returned Clean

My Experience

Fast service

My Experience

The team is friendly and helpful, the rework is top notch.

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Repair Quality

Customer Service

My Experience

I’m very happy with the work on my car! Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

friendly, professional, confident.

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Repair Quality

The service was great. They have worked on all my vehicles at one time or another. They have my confidence. They are professional, friendly and make sure you are completely satisfied.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Jeff and the staff were very friendly and professional

Returned Clean

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Customer Service

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Returned Clean

My Experience

Job well done and ahead of schedule

My Experience

Very professional and they always does great work.A big thanks to Jeff and Jason.

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work exceptional customer care

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Awesome!

Returned Clean