Classic Collision Elmore Rd

4.8 (536reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (536)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the professional workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process and responsive staff who keep them informed at every step. The shop demonstrates strong timeliness performance, frequently completing repairs ahead of schedule or on time as promised. Customers repeatedly commend the friendly, professional staff and excellent customer service experience. Many express high satisfaction with the quality of repairs and would recommend the shop to others. While some customers noted minor issues like occasional delays due to parts availability or cleanliness concerns, the overwhelming feedback reflects a positive experience with quality repairs and outstanding customer care.
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"They did a fantastic job on my truck! I really do appreciate the workmanship that was done ..." Read more
"Very satisfied. Looks brand new and has a lifetime warranty. Couldnt ask for more!"
"Great experience. The staff were great and the repair is impeccable! AAAAA+++++"
"I am extremely happy how this shop did. The work looks amazing. I couldn't of asked for better communications throughout the repairs. Each person ..." Read more
"... unfortunate situation pleasant and not stressful. The finished work was superb." Read more
"My truck was done right and right on time!"
"Superior service, communication, and product quality! Delivered ahead of schedule!!"
"Finished 3 days early."
"Quicker than expected."
"... the work on the suv was done in a timely manner. The work was finished 3 days ahead of schedule. If and when we need a car repaired again, we will ..." Read more
"Great Customer Service my phone calls were always answered nicely and with a smile, I could feel it ..." Read more
"... happy how this shop did. The work looks amazing. I couldn't of asked for better communications throughout the repairs. Each person tha I talked ..." Read more
"Superior service, communication, and product quality! Delivered ahead of schedule!!"
"They kept me updated and informed on my car situation and went above and beyond fixing my 9 yr old car ..." Read more
"... friendly from the day of drop off to the day of pick up. I appreciated the texts with daily updates on my vehicle. I really appreciated the staffs hard work ..." Read more

Likely to Recommend

Good job

Repair Quality

I was well taken care by classics I will recommend any who is looking far a good body to be done on there vehicles job well done

Customer Service

Job well done I was extremely satisfied

Returned Clean

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I am very satisfied with my car. It looks like new again

Customer Service

Very professional. Kept me updated through our the process.

Returned Clean

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Repair Quality

Amazing and incredible work

Customer Service

Returned Clean

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Yes I sure will

Repair Quality

These guys are amazing. Cleaned and shined my entire car. It looked like a brand new vehicle when I picket it up!

Customer Service

Wonderful work

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

Good job

My Experience

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Returned Clean

My Experience

Job well done. Very professional and nice 👍

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Repair Quality

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Returned Clean

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This is the only shop I will recommend

Repair Quality

I am extremely happy how this shop did. The work looks amazing. I couldn't of asked for better communications throughout the repairs. Each person tha I talked to at the shop was professional, courteous, and told me exactly what was happening. Although I hope not to see them again. If I ever need body shop. It will be this shop.

Customer Service

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Repair Quality

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Repair Quality

Everyone that I worked with was professional. Very laid back guys. If there is a concern with the work, they will do their their very best to make it good to your satisfaction.

Customer Service

Returned Clean

Likely to Recommend

Great service and great people

Repair Quality

Got my truck back in a week and it looks great! Repair was done as if nothing had happened.

Customer Service

Everyone was friendly and kept me informed.

Returned Clean

My Experience

Everything was A1! 100% satisfied!

Likely to Recommend

Repair Quality

Best experience you could actually dealing with your wrecked vehicle. Buddy was amazing and on top of all that my vehicle was fixed perfectly.

Customer Service

Returned Clean