Classic Collision Mount Moriah

4.7 (157reviews)
96%
2580 Mount Moriah Rd,  Memphis,  TN  38115

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans

Reviews (157)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional customer service, with staff members being described as professional, friendly, and helpful throughout the repair process. Communication stands out as a major strength, with regular text updates and proactive information sharing that keeps customers well-informed. The quality of repairs receives high marks, with many noting their vehicles look like new after completion. Timeliness is generally excellent, with numerous repairs completed ahead of schedule. While most experiences are highly positive, some customers noted minor issues with incomplete work, paint matching, or delays that required follow-up visits.
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"Best customer service out there! My repair was very minor, but that did not diminish the communication and service I received. Recommend 100%"
"They did a wonderful job on my car. Its like new!"
"Would highly recommend!!! They were so professional & nice. Really took excellent care of me!!!"
"Quality work."
"The job was incomplete. The rear driver side had a decal that they said it would be coming in soon. They never called me again. They also left my rear license plate lights unplugged. ..." Read more
"It was great, they were able to have my repairs 1 day sooner than estimated."
"The vehicle was ready early. They did great."
"Took about 2-3 days instead of the estimated week."
"Yessss! My vehicle was ready wayyyy before it was suppose to be ready!"
"My vehicle was repaired and ready days ahead of what was 1st told."
"Fast turn around & their app kept me informed throughout the repair . Highly recommend Classic Collision!"
"The shop communicated perfectly. Text messages. They even facilitated the pickup of my rental car."
"Yes indeed, the communication was weekly, they kept me informed every step of the way."
"Communication was excellent, I was updated throughout the whole process."
"I was impressed by the updated communication."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Sweetest ladies working the front and were extremely understanding of my work schedule and always made sure I was up to date!

Returned Clean

My Experience

Classic Collision did an outstanding job on our GMC Sierra. We were updated every step of the way while our truck was being repaired. The customer service was excellent and so was the work done on our truck. We will definitely recommend!

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for being timely and keeping me informed and updates.

Likely to Recommend

Very happy too

Repair Quality

Very pleased with the entire experience, everyone was pleasant and professional. I appreciate being able to get my auto fixed up.

Customer Service

Very happy

Returned Clean

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Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

Corrected my concerns with no hesitation… very satisfied!

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Repair Quality

Only because I had to get a correction on the front door… but very satisfied of the outcome

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I give a 7. I have to return it to get the bumper lined up some more. And get my door panel for the windows rechecked because sometimes the windows don’t go down and all that was working . But I must say the paint job and repair is pretty good

Customer Service

They kept me informed and tried hard and fast to get my car back to me.

Returned Clean

My Experience

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Repair Quality

Car should have been cleaned up

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the honesty of the inspection and the intergity of your staff. Thanks again for your great service.

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Repair Quality

Customer Service

Returned Clean

My Experience

I’m satisfied with the look of my car looks like new & I also want to say thank you for being very attentive & informative through this whole process making everything easy and stress free.

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Repair Quality

Customer Service

My Experience

Haley was amazing and helpful the entire process

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Repair Quality

Hailey was very helpful and made the experience less painful

Customer Service

Returned Clean

My Experience

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Customer Service

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything you all did was wonderful. My truck looks like it wss never had a dent. I would recommend to my family and friends

Likely to Recommend

You all did a great job

Repair Quality

My truck looks great

Customer Service

Everyine was really nice

Returned Clean

Likely to Recommend

self-explanatory

Repair Quality

The car was not ready when it was supposed to be. I was sent a text message pushing it off a day but nothing that said it would take longer than that. Inconvenient to ask a friend to take me there and be unable to pick up. It was not clean even the next day. It was also causing some errors with the system they "recalibrated". It is presently unmoveable in the driveway. So who knows what wires were crossed when they then tried to fix the erroneous recalibration. I am not sure why all this has happened. Externally, it looks fine. Will have to take to mechanic to get to the bottom of this as had already returned once to say something was off and have no faith in the accountability of the workers nor that they would know how to fix it. I was basically told it must have somehow preexisted whereas I had NEVER had such problems before.

Customer Service

see comments before. No taking care of the problem, being deflected, and it being late. No successful resolution- shoved back on me.

Returned Clean