AutoNation Collision Center Memphis

4.8 (1,684reviews)
91%
2525 Mt. Moriah Road,  Memphis,  TN  38115
Bot
Shop AssistantSparkles

In operation 26 years, 17 years at this location.

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
GM
I-Car
Nissan
Scion
Toyota

Reviews (1,684)

Likely to Recommend

Repair Quality

Great, friendly staff, kept me informed

Customer Service

Polite, friendly informative.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Maybe but I’ll tell them to thoroughly inspect before paying

Repair Quality

Some of the clips to the fender well were discovered not put back on, will call to resolve

Customer Service

Porsche was great throughout the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repairs are impeccable! Portia and Auto Nation staff are knowledgeable and very friendly.

Customer Service

Very much satisfied!

Likely to Recommend

Repair Quality

Really satisfied with the people and the work done on my car!!!!!

Customer Service

Great staff 👍

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Porscha was extremely helpful and professional!

Customer Service

Same as before, Porscha called 2x/week to check in

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

John as the rep if possible.

Repair Quality

John was phenomenal at AutoNation. I can not say enough about his customer service, updates, thoroughness, and ensuring I was always aligned with next steps. Travelers made it easy and I followed the steps to get a rental after drop off. Enterprise was helpful too with the rides there and back for the rental.

Customer Service

John is one of the greatest examples of customer service I have experienced in my life. I brought my infant daughter each time and he was so considerate each time. He called once at 7pm when there was a delay and he wanted to make sure I knew what was going on. I am so impressed by John and would hire him.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

John was very polite. He called each day with an update. John was very respectful.

Likely to Recommend

Repair Quality

Was kept apprised of the status of the repair at each phase.

Customer Service

See comments above. Ms Emma really professional and inviting. She has a very calming attitude and delivery. Every one I encountered offered help. When the original renter didn’t have a vehicle to my satisfaction, she reached out to another. No luck there either, she then helped me secure rental for the next day.

Likely to Recommend

Repair Quality

They did excellent

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Portia was amazing throughout this process. She kept us updated and extremely helpful in answering questions and addressing concerns. She made this experience a 10

Customer Service

Again, I cabt Say enough about Portia. From day 1 she attentive kind and honest. She is the reason I will Be a repeat customer

Likely to Recommend

Actually the score needs to be 25

Repair Quality

Best work was done on my truck. It looks NEW.

Customer Service

Explained in detail what was needed and what was to be done to repair the damage.