Auto Wreck Experts LLC

4.8 (303reviews)
96%
699 Monroe Ext,  Memphis,  TN  38103

AUTO WRECK EXPERTS HAS BEEN FAMILY OWNED AND OPERATED SINCE 2005 BY THE BURGINS. WE ARE A FULL REPAIR BODY SHOP. OUR REPAIRS VARY FROM MINIMUM DAMAGE SUCH AS DOOR DINGS & SCRATCHES TO MAJOR WRECK DAMAGE. THE FACILITY IS EQUIPED FOR REPAIRS TO MOST MAKES & MODELS. WE ALSO HAVE THE CAPABILITIES FOR ALUMINUM VEHICLES (F150'S), FRAME WORK, PAINT WORK, MAJOR PANEL REPLACEMENT, PAINTLESS DENT REPAIR, AND GLASS REPAIR. WE WORK WITH ALL INSURANCE COMPANIES, SELF PAYING CUSTOMERS AND FLEET VEHICLES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (303)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They work until the job is done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repaired to original, clean and on time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

NEVER I wouldn't be able to live with myself by allowing someone else go through what I did. By the way the MGR told me he was going inside to find me a stem for the tire. It started raining after I waited about 20 minutes and he never came back or bothered to reach back out.

Repair Quality

One of the hubcaps that was supposedly be replaced is much darker. The seat belt was not cleaned honestly the carpet was filthy definitely did not come close to the new mats. I am planning on hiring someone to detail my vehicle inside and out. By the way the windows had dried cleaner on them. In regards to the hubcaps State farm alleges I will get a replacement not holding my breath. The staff is friendly but the end results are horrible. No recommendations from me.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My only issue was the long time it took (4 months) to grt my car repaired. But I recognize it was not the fault of Auto Wreck; probably a parts and supply chain issue. Overall, Auto Wreck was very professional and courteous.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a lovely job. It just took a month, from my dropping it off to driving it away, for the repair to be done completely.

Customer Service

Likely to Recommend

Repair Quality

The interior of my vehicle is inexcusable dusty. My rear driver side door interior Pilar panel is missing. My bumper is not situated correctly and is peeling off slowly. My car is drivable and the steering is good.

Customer Service

My car pickup date was constantly delayed. I was given differ dates depending on who picked up the phone.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean