Autobahn Collision Center
In operation 37 years.
Autobahn Collision, established in 1994, is a family owned and operated business that has been serving Studio City and North Hollywood community for the past 30 years. Our primary focus is restoring vehicles to pre-accident condition after a loss. . Over the years, we have consistently been chosen as a Direct Repair Facility by numerous insurance carriers, demonstrating our reliability, quality workmanship, and strong industry relationships, including Mercury CARS-certified repair facility, State Farm DRP select service , USAA DRP repair shop , Farmers DRP repair shop , Allstate DRP repair shop , American Family DRP shop , Toggle DRP repair shop, Wawanesa DRP repair shop, Geico DRP , AMICA DRP shop, Ford Certified Collision Network shop
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
I found that the Quality control was sloppy. When I went to pick up my vehicle, there were still chips and scratches in and around the affected area of my car. After 2 tries and almost 4 and a half hours of waiting the cosmetics were repaired. Slipping up on simple repairs like that calls into question the major repairs that were performed.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Manager Dean most reliable,returns calls and follows up as a pro.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
First of all, it took three tries to get my car repaired right. Second, Well trained collision mechanic shouldn't blame after market parts for bad workmanship. Third, I paid the extra cost for original parts, so that excuse should have not been used. Fourth, Gold standard body shops should be given to body shops that wow the customer every single time, not when only they are being reviewed. Totally unacceptable to return a car almost 4 weeks after it was turned in with all work approved. It was just a front bumper and right front panel. On Saturday, the male employee at the front desk, says that the mistakes on mine car are because S.h.i.t. happens, and that is very unprofessional. You could ask, the state farm adjustor, who was present for that conversation. Insurance company pay top dollar for their customer to be happy with their cars repair. Customers are not suppose to hear, S.h.i.t. happen and accept the unacceptable repair on their car. At the end, customers always pay insurance company with higher premiums. So the customer should good workman ship when paying top dollar per hour. Steven
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional & timely work!! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job. I had previous work done at this body shop and each time work has been top notch. I'd recommend this shop to anyone without hesitation.
My Experience - 5.0/5.0 -
I was really satisfied for repairing and time management of repairing. You did a great job. Your communication with me was so good and explaining what is my car needed was excellent. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional service! Above and beyond. Will always go back to them and highly recommend to others!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
the car came back goods as new
My Experience - 5.0/5.0 -
I was very happy about the good job that was done on my on my car. My tires were polish and overall my car was clea was very clean. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dean Allison is so nice and respectful with the customers
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, was kept up to date and informed on cost and progress of repairs! Thank you!