Autobody USA - Coldwater Cr#16

4.8 (728reviews)
96%
418 East Chicago Dr.,  Coldwater,  MI  49036

In operation 48 years, 17 years at this location.

With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (728)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through calls and texts throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the unexpected bonus of having their vehicles cleaned inside and out. A few customers noted areas for improvement, including occasional communication gaps regarding delays, some minor quality concerns such as paint finish issues and unanchored parts, and isolated instances where repairs required a return visit.
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"... initial estimate, scheduling, to drop-off and pick-up. This shop cares about customer satisfaction, and it shows both in the work they do and in the ..." Read more
"Totally satisfied with the quality and service provided. I would recommend them to anyone"
"AutoBody team is always top notch!!!! Very professional. Will always choose them for any AutoBody repairs."
"Fantastic job. Entire process was flawless. I highly recommend Coldwater Autobody USA."
"... they kept me update throughout the entire process. workmanship was fantastic. very fast and done perfectly. thank you USA Autobody. I will be recommending you ..." Read more
"... staff was wonderful and very helpful. Very pleased repairs were done earlier than expected" Read more
"An hour before the time it was supposed to be done"
"My car was fixed in a timely manner. It looks very good. Im happy.😍"
"Seamless process. Work was completed very timely even during Christmas week and my vehicle looks like nothing ever happened! ..." Read more
"They expedited my repair because they knew I had a deadline to leave town. Nevertheless, they still maintained ..." Read more
"... super quick, they cleaned my car while they had it!! They kept me completely updated as things were moving along. I will HIGHLY recommend Autobody USA to everyone ..." Read more
"Everyone was so nice and explained everything, and made sure that I was kept in the loop, as far as phone calls and text on how things were going and when It was ..." Read more
"... we called to find out what time it would be done we were informed that the technician had been sick for several days and now it would be almost a week before completion. ..." Read more
"Lack of communication. Not done when they said it would be."
"... uncommunicative due to life circumstances going on and they were always very patient with me throughout this whole process! very pleased" Read more

Likely to Recommend

Repair Quality

Well, they totally awesome experience. They're wonderful, people will always go there

Customer Service

Returned Clean

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Repair Quality

Very good work and communication

Customer Service

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Returned Clean

My Experience

Truck looks great. Let me know how it was progressing with repairs

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Repair Quality

Customer Service

Returned Clean

My Experience

Not only did they repair my jeep they also cleaned the inside for me!

My Experience

I appreciate Ron for getting me in so soon, the customer service from Sonia was great, my truck was completed sooner than expected, and was detailed/cleaned very well. Thanks AutoBody USA!

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Customer Service

Returned Clean

My Experience

So happy with everything. Very professional.

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Repair Quality

Wonderful experience

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Repair Quality

No complaints this is my second vehicle painted there & easy in good work & done on time

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Repair Quality

Customer Service

Work was good. It just took too long

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My Experience

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Repair Quality

Great work

Customer Service

Returned Clean

My Experience

Perfect repair completed on time

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Repair Quality

100%

Customer Service

Returned Clean

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Repair Quality

Great job. Fast and friendly service. Thank you.

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Returned Clean

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Repair Quality

Everyone there is so considerate and professional. Even though a bad experience brought me in, they made it as pleasant as they could

Customer Service

Returned Clean

My Experience

Everyone was so nice and explained everything, and made sure that I was kept in the loop, as far as phone calls and text on how things were going and when It was ready to pick up.

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Repair Quality

Everyone was very nice and kept in contact as far as when the work would be done. Very pleased.

Customer Service

Completely satisfied

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean