Frank Beck Chevrolet

4.4 (287reviews)
84%
3750 Carleton Rd.,  Hillsdale,  MI  49242

In operation 50 years, 30 years at this location.

Welcome to our Body Center where we can perform the services to restore your GM vehicle’s safety, comfort, and performance. Here’s where you can schedule an appointment, learn what to expect from our body center experts, the reasons for using genuine GM parts, related collision repair information and other services we offer. Bodyshop TechnicianBodyshop Advisor Our Certified Service technicians are trained by GM to know every inch of your GM vehicle. We understand your vehicle and all its technical systems. We’re proud to offer genuine GM parts. We know you want to feel as good about your vehicle today as you did the day you bought it. And our Certified Service technicians have the skills and finesse you need to restore your vehicle so it will look and feel like new. We’ll create a written estimate of what’s recommended to complete the repair, and we will offer Genuine GM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condi

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (287)

Likely to Recommend

Repair Quality

My head lights go to the other lane not adjusted right

Customer Service

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Repair Quality

Slow to get ne my estimate

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Repair Quality

I need to bring the car back because there is overspray on the windows. The original repair is excellent.

Customer Service

Lack of communication

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Repair Quality

Even though it took longer than expected, they gave us a loaner car so we were not paying out of pocket for the rental.

Customer Service

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Repair Quality

Thomas is the very best body man. He and his dad can fix anything.

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Very disappointing….

Repair Quality

Been a month still not done with my vehicle. Body shop called me to tell me truck was done, go to pick up truck no pin striping on my truck and I was told by Jack they want to ask me if I wanted it and they could take the pin striping off the other side. Stated they didn’t want to buy a roll and didn’t have anyone to put striping on truck. What kind of body shop does that? And Jack could have left me a phone message about pin striping and I would have answered or got back with him. No call…well I called my insurance company and asked them to get me a completion date ….Through all this as dissatisfied as I was never bitched or raised my voice once just want my truck done right….thanks

Customer Service

When my car was suppose to be done I called and asked on the Friday was told wasn’t done. I received and email from service manger or person Jack stating tried to get a hold of you your truck is done. I sent him and email stating I called the day it was supposed to be finished told the girl there I was going on vacation and would pick up truck when I get back in town. She never relayed the message, I ll cut her some slack because she is new employee and it was ok because I wasn’t pick up my truck till I got back from vacation.

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Likely to Recommend

Repair Quality

Body shop did a great job

Customer Service

Jack and his crew went above and beyond to insure I was taken care of

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In my opinion the body shop was not organized and resulted in a simple tailgate replacement taking one month to complete.

Repair Quality

They finally got it right but it took a months time for the dealership to get it right.

Customer Service

Dealership customer service was not great. My insurance company representative was fantastic.

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Brandon in the paint done a really great job painting

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It took 2 months to get my car in and then it was over by 5 days and that rental i returned the next day it was not for me. Plus the policy about the car being as clean as it was when I picked up to drop off or they charge 200$ is crazy. You have to expect there to be some vacuuming needed and dusting. That’s crazy.

Repair Quality

The passenger side door still has a slight hitch when opening. I made sure to tell them when they did pictures and she said it would be noted. They didn’t address it that I am aware of.

Customer Service

The body shop was very abrupt. Defiantly not as friendly as other shops. And the day I came for the loner it took them 10min to realize I was there and another 10 to find the car keys.

Returned Clean

Likely to Recommend

They do great work. Took a little bit to get it in but the results are more than worth it. Great shops are busy.

Repair Quality

Did an outstanding job on my truck. Everything matches perfectly. Thank you again.

Customer Service

The shop personel is great to work with. Answer all of my questions and very friendly.

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Repair Quality

Ram symbol fell off not even right part for grill. Hub cap not replaced that was broke off. Fender flare still has scuff marks. Bottom plastic under bumper not lined up

Customer Service

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I don't know

Repair Quality

Everything is good

Customer Service

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Likely to Recommend

It was a good experience. Frank Beck made this process very easy.

Repair Quality

Damaged area's look good, took time but they did it right.

Customer Service

Everyone I spoke with was polite and professional

Returned Clean