V.I.P. Auto Body & Collision

4.2 (130reviews)
86%
360 S Clay Street,  Coldwater,  MI  49036

In operation 39 years.

V.I.P. Autobody & Collision llc is a full service repair shop. We offer 24 hour towing for collision repair or Mechanical breakedown.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (130)

Likely to Recommend

Repair Quality

The team was very helpful and got our car in and repaired in no time!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

July 19. Took truck in July 21. Told me truck done on July 31 (I told them I needed my truck and and was going yo come and get it. They told me I couldn’t because They had already started work.) July 29. Told me truck done by Aug 4 Aug. 4. Told me truck done bu Aug 5 Aug. 5. Truck done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They did a great job, and answered all my questions.

Repair Quality

So far my car looks great, and is working great too!

Customer Service

Every time I called someone answered the phone, and answered all my questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Absolutely amazing staff and made sure that I had a loaner the day of!

Returned Clean

My Experience

Fine job. Reasonable cost. Timely completion.

Likely to Recommend

Repair Quality

You will never have my car

Customer Service

Never

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication from start to finish. Very satisfied.

Likely to Recommend

Repair Quality

Great customer service and communication.

Customer Service

My Experience

We love the staff at VIP!! They make you feel like family!! Great work!! Thank you bunches!

Likely to Recommend

Repair Quality

Always great work!!

Customer Service

The best!!

Returned Clean

My Experience

Great business awesome people. Get the work done in a timely manner. Will always choose V.I.P

Likely to Recommend

Repair Quality

They are awesome!

Customer Service

Great customer service and service all around.

Returned Clean

Likely to Recommend

Repair Quality

Quedo perfecta. Los recomiendo 100%

Customer Service

Son muy atento y hay una persona que habla el español

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hopefully we don't have any problems .Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Door shuts hard and just an ok job on fixing the dent

Customer Service

Check engine light was on at time of pick up and they tried to convince me it was on when I took my truck there. It wasn’t

My Experience

Great work

Likely to Recommend

Repair Quality

Did a great job

Customer Service

No problems

Returned Clean

Likely to Recommend

Repair Quality

We are now having issues with the truck that were not previously a concern. Additionally, they mentioned that they needed to put on the matching stripe to the truck on the doors that were repaired (we did not know any repairs needed to be made to the doors) and it was still not done.

Customer Service

Initially it was a great experience and everyone was kind and helpful. They quoted us at $1,800 for the repairs and said they ordered in all of the parts they needed before having us bring in the truck. However, we did not have our truck back until 2 weeks following our drop off date for repair. We called weekly to determine how long before we could get our vehicle back (as my husband was unable to make it to work the entire time they had his vehicle) and they continued to extend out the date in which it would be completed. Additionally, when we picked up the vehicle, the bill was $4,389.82. I was grateful we had turned it into insurance at that point because this was quite off from what we thought the payment would have been.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service