Autobody USA - Marshall Cr#19
In operation 48 years, 9 years at this location.
With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Honestly this was the first time I’ve ever had to take my car into a shop, and my experience here was so so nice. Front desk also made my experience very easy. I wasn’t expecting my car to be cleaned in the inside and wow that was an awesome surprise, very appreciative! Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice to work with will tell my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best people to work with
Customer Service - 5.0/5.0 -
Best people to work with
My Experience - 0.0/5.0 -
I don’t do surveys but they asked me to so I’ll be honest. This is the second vehicle I have had repaired here. The first one was my jeep. The fender flare keeps popping out of fender. They blamed the quality of the fender flare replacement part. My Ram was given back to with two different colored head lights. The excuse was the technician must’ve been in a rush. What else did the technician rush? And now my truck won’t go into 4 wheel drive and some other trailer brake check light comes on.
Likely to Recommend - 0.5/5.0 -
My other vehicle wasn’t fixed correctly either. Two bad experiences.
Repair Quality - 0.5/5.0 -
Truck had wrong headlight installed and 4 wheel drive doesn’t work and check trailer brake sensor came on.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me well informed about the progress on my car, called to tell me what they found and are wonderful to talk to in the office and shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have always been upfront and helpful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve only driven it one mile since picking it up but it sounds 💯 better and looks 💯 better! I appreciate all Autobody USA has done for me and can’t thank them enough. They kept me informed of what was happening during the process. They went above and beyond to get it back to me before I left on a trip. I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven’t driven it too much yet but everything seems great!
Customer Service - 5.0/5.0 -
Very friendly and helpful. Went above and beyond to get my car back to me before I had to go out of town.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The office girls are great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on my car was perfect. When I got the estimate for how long the work should take, I asked them if they could get it done several days earlier, so I could drive my granddaughter to school. Naturally, they couldn't promise they would be able to. But, they would try. They succeeded!
Customer Service - 5.0/5.0 -
They were helpful and worked with me. Including giving me a ride home and picking me up when the work was done.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Melinda was awesome
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend for the work but I would tell them that they would have to call if they wanted updates.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I wish I would’ve been updated throughout the process. It was always me calling to get progress updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks amazing. Thanks to staff and Bobby for all of the hassle getting the truck back to us.
Customer Service - 5.0/5.0 -
Great customer service and updates as the work was done.