Autoimpact #2

4.5 (477reviews)
88%
260 Laredo Drive,  Decatur,  GA  30030

Independently owned and operated since 1998 and we provide a lifetime warranty with every repair. We have ICAR certified technicians and a friendly experienced staff to manage your claim. Our mission is to provide quality repairs in a timely manner with innovative equipment, technicians and process in order to better serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (477)

Likely to Recommend

I’m going to ask Geico to remove this shop from their list.

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My Experience

Likely to Recommend

Repair Quality

I'm still monitoring the car for any lingering issues, but so far so good.

Customer Service

My Experience

Did not fix my car right 😒

My Experience

Thanks for keeping me updated on the repairs along the way.

Likely to Recommend

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My Experience

Likely to Recommend

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No comments

Customer Service

My Experience

The external repairs looks great! However, the inside of the car was fill with shop dust. I would have thought that someone would have at least wiped it down. Also, after the door repair, the handle insert was not properly installed back. I may have to bring the car back so that can be rectified.

Likely to Recommend

Repair Quality

First off they take too long with the person car, I had very minor damage on the car. If you all need time to order the parts do that before you take the persons car. I went practically a month with a my car, although I was in a rental I’ve probably exhausted my rental usage.

Customer Service

Likely to Recommend

Repair Quality

Very well done

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Likely to Recommend

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My Experience

The repair was excellent But the tray in my lift up center console was missing and they don’t know what happened to it This had to occur when they cleaned up the inside of the car 👎🏽

My Experience

All of the staff are very helpful and informative.

Likely to Recommend

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My Experience

Just picked up today and, so far, so good…and Kimberly is a gem!

Likely to Recommend

Repair Quality

The inside of the trunk isn’t painted and it looks repaired…it’s is black and plastic and does not match my car’s paint. To a dealer it will look repaired.

Customer Service

Kimberly and Elmer were great!

Likely to Recommend

Repair Quality

The cosmetics was fine the door was not done it wouldn’t open from the inside. They kept the vehicle until the rental expired, now I have to take the vehicle back for them to complete the repairs. I’m completely overwhelmed.

Customer Service

They were fine initially but when I explained my dissatisfaction with the repairs the customer service response was distasteful..

My Experience

I will be brining back my vehicle the front door sticks when you open it and the back door if not aligned properly

Likely to Recommend

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Likely to Recommend

Repair Quality

It looks amazing/brand new.

Customer Service

My Experience

Yes, I am so far I hadn’t had a chance to look the car over but I know it’s in good hands. Thank you very much. Have a nice day and God bless you.

Likely to Recommend

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