Autoimpact #2

4.5 (477reviews)
88%
260 Laredo Drive,  Decatur,  GA  30030

Independently owned and operated since 1998 and we provide a lifetime warranty with every repair. We have ICAR certified technicians and a friendly experienced staff to manage your claim. Our mission is to provide quality repairs in a timely manner with innovative equipment, technicians and process in order to better serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (477)

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My Experience

The process was great overall but I have to bring it back because now my air isnโ€™t working

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My Experience

Today was my Third time picking up my car and was not satisfied at all! Plus with other things turned up wrong on my car with things broken that they caused. Now having to take my car to another car shop! This has been the WORST EXPERIENCE with minor issues that should have took less than a week. Now longer with damage they done. I Hate That Shop!!!

My Experience

I appreciated the frequent check-ins, transparency during the process, and the ease of rental car pick-up/return access. A truly well-oiled machine! (And the work looks great.) Thank you!

My Experience

I am l pleased with the repairs! I had some minor hiccups but the staff resolved them right away. Awesome Customer Service.

My Experience

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Repair Quality

I appreciated the weekly updates from Auto Impact. However, I had to bring my car back to the shop the following week because some screws were not in tight enough which caused my hatchback not to be able to hold itself up on its own. I called the shop on a Monday but had to wait until that Thursday to be seen because they were swamped with orders until then. But then, when I finally went back to the shop, they were very accommodating and had my car repairs done in less than 30 minutes.

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My Experience

Thank you so much. I really do appreciate everyone for fixing my car. Nice work!!!

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Only problem I have is my child lock keep locking itself

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Lovely

My Experience

thank you so much for your help and I look forward to hearing from you ๐Ÿ˜Š

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Even though I was in a rush to get my car back l'm so grateful that time and work was put in on my car. I'm a happy camper. The staff is great ๐Ÿ‘

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I would recommend anyone I know to you guys. Miss Kimberly was the best at helping me out with any questions.

Repair Quality

Kimberly was very friendly and very helpful with any questions that I had.

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I am very happy with my customer service and repairs. I had a bad experience with another collision repair shop in the past. Auto Impact is the gold standard in service and I will definately recommend that others use your services.

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