Autoimpact #2

4.4 (478reviews)
88%
260 Laredo Drive,  Decatur,  GA  30030

Independently owned and operated since 1998 and we provide a lifetime warranty with every repair. We have ICAR certified technicians and a friendly experienced staff to manage your claim. Our mission is to provide quality repairs in a timely manner with innovative equipment, technicians and process in order to better serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (478)

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You all did a good job.

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I still have the high scratch on the side

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There is more scratches on it now than before And the biggest scratch is still there

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They were pretty rude on the phone and in person

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My Experience

They were awesome.

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My Experience

The mesh basket was not replaced in the trunk and is now missing. It also seems like one of the parts that would hold it in place is broken. I would appreciate having the service manager contact me with regards to the situation. 404-797-2910

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Elmer did not send the pics of the grill before assembling. This was his suggestion

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Very professional

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Very accommodating in getting my car scheduled. The woman in the back office was on top of keeping me informed. I would just make a couple suggestions. When notifying Customers that there car is completed, ready for pickup and the cost that you also communicate what payment methods are accepted . I arrived with a American Express Card. The Receptionist, should always handle the Customer in front of her and not continue to interrupt by answering every call while serving a customer in front. Lastly, my experience is that someone go over with the customer the work that was completed.

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My Experience

Fast and quality service. Thank you!

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Paint was left on the letters on my rear end . I let the adjuster know about the wobbling and noise I experienced after the accident and he stated that he would take a look . I got my car back and still having the same issues. I was told that I need to take my car to a body shop to get an diagnostic done . Runaround!

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I am totally satisfied with the repair to my car. I couldn’t ask for a better job.

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The customer service was superb. Kimberly, the company rep worked with me to make the process go smoothly.

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I would recommend it to anyone that have Geico

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