Autoimpact #2

4.5 (477reviews)
88%
260 Laredo Drive,  Decatur,  GA  30030

Independently owned and operated since 1998 and we provide a lifetime warranty with every repair. We have ICAR certified technicians and a friendly experienced staff to manage your claim. Our mission is to provide quality repairs in a timely manner with innovative equipment, technicians and process in order to better serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (477)

Likely to Recommend

I would strongly recommend. Ms. Tasha one of the employees has been with the company over twenty years. I remember her when the shop first open and she is still with Auto Impact which is excellent. Tasha has a great smile for all customers and can take care of business. My hat is off to Tasha and the whole team at Auto Impact.

Repair Quality

Had to take my vehicle back because of the paint job however it was address right away with no problems.

Customer Service

Was able to see the worker actually working on the vehicle.

My Experience

Likely to Recommend

Repair Quality

Kept vehicle longer than anticipated

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repairs came out excellent. Im totally satisfied

Customer Service

Excellent customer service,

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every aspect of my experience with Auto Impact was impeccable!! I am grateful for the people who work there.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

You haven't finished fixing it!! As i told Beth i can not get get the door to open from the outside and i am very angry you didn't fix that. Supposedly Beth is ordering a new lock but i don't know if that is the problem.

Likely to Recommend

Repair Quality

You haven't finished fixing the car!!! The door won't open and supposedly Beth is ordering a new lock although i think that is not the problem. I am very angry

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took too long.

My Experience

I don’t appreciate how I had to call the shop for updates, when i signed a paper that asked me how often would I like to be contacted about my car. I was never called by the autoshop with updates, I always had to call.

My Experience

Headlights fuses were loose but quickly dealt with. The car looks good and drives well. Repairs finished earlier than expected.

My Experience

You didn’t put it back together. My spare tire was left in the back of the van. The trim detail parts were not screwed back in and were bent and screws were all Over the place. I had to put it back together.

Likely to Recommend

After I told them it wasn't finished properly no one offered to make up for it or apologize or anything.

Repair Quality

You called me and asked me to pick up the van saying it was ready. After I got home and opened the back of the van I found a dirty tires and trim pieces left unattached, and screws laying everywhere. I had to reattach the spare tire mount and re-install trim pieces.

Customer Service

My Experience

My Experience

Friendly staff and my car looks great!

My Experience