Autoimpact #2

4.5 (477reviews)
88%
260 Laredo Drive,  Decatur,  GA  30030

Independently owned and operated since 1998 and we provide a lifetime warranty with every repair. We have ICAR certified technicians and a friendly experienced staff to manage your claim. Our mission is to provide quality repairs in a timely manner with innovative equipment, technicians and process in order to better serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (477)

My Experience

Some paint over spray on head lights. Advise fix!

Likely to Recommend

Repair Quality

Paint over spray on headlight only concern I have.

Customer Service

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My Experience

Did not appreciate one person who was impolite

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Repair Quality

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Friendly Receptionist Kimberly

Customer Service

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My Experience

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Repair Quality

My car was returned to me with stains all over the front passenger seat. Those stains were not there when I dropped the car off and I'm not happy about them

Customer Service

Stains on my passer seat made an otherwise nice interaction with you unsatifactory

My Experience

Repairs were completed much sooner than anticipated and follow up concerns were addressed promptly. Isaiah and everyone I dealt with were great and professional. Glad to have my vehicle back.

Likely to Recommend

Already recommended it to person car I hit.

Repair Quality

Professional staff. Always updated and car done early.

Customer Service

Love job done on my car. Looks brand new.

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Repair Quality

Customer Service

I didn’t hear about the work being done or estimated time at all. I called to check in and found out my car was ready

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Always.

Repair Quality

Great service all around thank you so much.

Customer Service

Great customer service.

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Repair Quality

Communication on resolving insurance coverage of full repair cost was not adequate and end of the day was never resolved to my satisfaction.

Customer Service

Same comment

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It was a great experience 🌹

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My Experience

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Customer Service

My Experience

I was treated so nicely by Ms Kimberly as well a Isaiah. Isaiah was VERY professional, yet concerned about my well being because I have a disability & it's difficult to to walk & he also was able to give me some sound advice. I'm grateful I received my card back in a timely manner (2 weeks earlier than I was told it would be ready).

Likely to Recommend

The shop itself, but dealing with Geico was a bit off at times.

Repair Quality

Customer Service

Marcus did a great job repairing my truck. A couple of mishaps when picking the truck up from the shop.