Autokrafters of Des Plaines

4.9 (864reviews)
98%
1285 E Golf Rd,  Des Plaines,  IL  60016

Autokrafters of Des Plaines is a family owned auto repair business that has been in business since 1973. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process. We are also able to assist in full-mechanical repair requests.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (864)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The craftsmanship and attention to detail are frequently highlighted as standout strengths. Timeliness is another strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Communication is generally well-received, with many appreciating proactive updates throughout the repair process. However, some customers noted they had to initiate calls for status updates, and a few mentioned delays without prior notification, which they felt could be improved. Overall, the shop is widely recommended for its professionalism, customer-focused approach, and high-quality repairs.
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"Top notch repair job! They replicated a special limited-edition factory paint job that virtually no other ..." Read more
"The work to replace my front bumper was immaculate. The team here was very professional and their quality ..." Read more
"They did great work. I would argue my car looks better than it did before the accident. I had a follow up item that might have ..." Read more
"Pure perfection every time we take our vehicles for repair. Attention to detail is flawless in every aspect. ..." Read more
"Everyone was real nice and courteous. I was showed step by step the whole process. I would most definitely come back and I would definitely ..." Read more
"Actually finished ahead of schedule"
"Finished three days ahead of schedule!"
"Finished one day early."
"Car was ready on time ! Even had it washed!"
"... repaired very well. However, my only complaint is that the promised completion date was not met, and furthermore, I was not notified about the delay." Read more

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Great service and the car looks excellent!

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Communication happened regularly and all went smoothly.

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Definitely!

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I’m glad I have a body shop nearby. I will definitely recommend to my friends.

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Great customer service from beginning to end.

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Outstanding communication.

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Great place and great communication. Staff is excellent.

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I would definitely recommend Ernie and his team.

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Ernie and his team were fantastic! They got me in to make repairs right away so I could take my car on vacation and my car looks like new!

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They relayed information during my repair

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Excellent work from the team at Autokrafters. Great communication throughout the whole process. Very fast turnaround for a job of the size. Greatly appreciated!

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Excellent work from the team at Autokrafters. Great communication throughout the whole process. Very fast turnaround for a job of the size. Greatly appreciated!

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Thank you. I’m very satisfied. You always do good work.

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You explained everything. I understood what needed to be accomplished.

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Eric (shop owner) made me feel extremely comfortable and assured my vehicle would be taken care of. He has a first-class shop. I would definetely recommend his services

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Excellent, courteous and timely service.

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A very effective repair facility. You were recommended by my insurance company (Allstate)/ You explained the repair process greatly, including those items you could not control (repair parts being available and shipping concerns). I will and have recommended your business to folks while I was in your area.

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Already have

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The guys always do top notch work!! Always let us know what needs to be done. Very thorough. Can’t ask for anymore!!

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See previous comments

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Auto Krafters service is second to none. Although the repairs that were needed on my vehicle were minor the service and attention provided definitely exceeded my expectations! Definitely recommend Auto Krafters...great group of individuals!!!

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Car looks great

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