Autokrafters of Des Plaines

4.9 (867reviews)
98%
1285 E Golf Rd,  Des Plaines,  IL  60016

Autokrafters of Des Plaines is a family owned auto repair business that has been in business since 1973. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process. We are also able to assist in full-mechanical repair requests.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (867)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team is widely recognized for professionalism, attention to detail, and going above and beyond expectations. Timeliness is a strong highlight, with numerous customers noting repairs were completed ahead of schedule. Communication is frequently commended, with customers appreciating being kept informed throughout the repair process. A few customers, based on their own comments, noted areas for improvement including communication delays, missed repairs, and finish quality concerns, but these represent a small minority compared to the overwhelmingly positive experiences shared.
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"Top notch repair job! They replicated a special limited-edition factory paint job that virtually no other ..." Read more
"The work to replace my front bumper was immaculate. The team here was very professional and their quality ..." Read more
"They did great work. I would argue my car looks better than it did before the accident. I had a follow up item that might have ..." Read more
"Pure perfection every time we take our vehicles for repair. Attention to detail is flawless in every aspect. ..." Read more
"Everyone was real nice and courteous. I was showed step by step the whole process. I would most definitely come back and I would definitely ..." Read more
"Finished one day early."
"Actually finished ahead of schedule"
"Car was ready on time ! Even had it washed!"
"... Great communication throughout the whole process. Very fast turnaround for a job of the size. Greatly appreciated!" Read more
"It was ready within 2 days and it was expected to be ready in 3."
"Great customer service from beginning to end."
"... when there was a delay in shipping of the headlight. I am glad for the open communication!" Read more
"Work looks great but the lack of communication is the problem."
"Everything went according to promised schedule. Communications perfect!"
"... promised completion date was not met, and furthermore, I was not notified about the delay." Read more

Likely to Recommend

We always recommend Auto crafters and Des Plaines, my neighbors, my family because they do such great work

Repair Quality

They do a great job very detailed and very proud of their work

Customer Service

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My Experience

Thank you Bill and Ernie for taking great care of my car! The repairs are perfect!

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Great service and the car looks excellent!

Customer Service

Communication happened regularly and all went smoothly.

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Definitely!

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I’m glad I have a body shop nearby. I will definitely recommend to my friends.

Repair Quality

Great customer service from beginning to end.

Customer Service

Outstanding communication.

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Repair Quality

Great place and great communication. Staff is excellent.

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I would definitely recommend Ernie and his team.

Repair Quality

Ernie and his team were fantastic! They got me in to make repairs right away so I could take my car on vacation and my car looks like new!

Customer Service

They relayed information during my repair

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Repair Quality

Excellent work from the team at Autokrafters. Great communication throughout the whole process. Very fast turnaround for a job of the size. Greatly appreciated!

Customer Service

Excellent work from the team at Autokrafters. Great communication throughout the whole process. Very fast turnaround for a job of the size. Greatly appreciated!

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Repair Quality

Thank you. I’m very satisfied. You always do good work.

Customer Service

You explained everything. I understood what needed to be accomplished.

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Repair Quality

Eric (shop owner) made me feel extremely comfortable and assured my vehicle would be taken care of. He has a first-class shop. I would definetely recommend his services

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Customer Service

Excellent, courteous and timely service.

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Repair Quality

A very effective repair facility. You were recommended by my insurance company (Allstate)/ You explained the repair process greatly, including those items you could not control (repair parts being available and shipping concerns). I will and have recommended your business to folks while I was in your area.

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Already have

Repair Quality

The guys always do top notch work!! Always let us know what needs to be done. Very thorough. Can’t ask for anymore!!

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Repair Quality

Auto Krafters service is second to none. Although the repairs that were needed on my vehicle were minor the service and attention provided definitely exceeded my expectations! Definitely recommend Auto Krafters...great group of individuals!!!

Customer Service

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