Autokrafters of Des Plaines
Autokrafters of Des Plaines is a family owned auto repair business that has been in business since 1973. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process. We are also able to assist in full-mechanical repair requests.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will recommend everyone I know to this shop
Repair Quality - 5.0/5.0 -
The work to replace my front bumper was immaculate. The team here was very professional and their quality of work is top notch. This shop earns the highest mark of quality and exceptional service.
Customer Service - 5.0/5.0 -
The personnel were friendly and professional. They communicated often and clearly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, knowledgeable service. All my questions were addressed during the repair process. Everyone I interacted with was polite, respectful, and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Great communication. Very nice people to do business with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done! Wonderful staff!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and very nice people to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My wife had her 2016 silver Nissan Sentra repaired from a rear end collision. The paint match and finish are excellent, you'd never know and that's about 2.5 to 3 years ago
Repair Quality - 5.0/5.0 -
An excellent job!
Customer Service - 5.0/5.0 -
My vehicle was dropped off mid Sunday afternoon and received a call by Ernie on Monday around 9 AM that they were working on the vehicle and taking a look at the left front suspension for what parts would be needed for the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Because you cannot TRUST trust these people.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Very nice đź‘Ť
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great guys to work with, they made Sweet Pea look good as new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I rate it 8 because of the time they said in a week it’s done but it took more than 2 weeks before we got our car back. But they did a good job with the car
Likely to Recommend - 5.0/5.0 -
Recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 3.0/5.0 -
I am aware there are sometimes parts delays. However, I was the one who had to call in to check the status. It would have been nice if the called or emailed me with updates.
Returned Clean
Likely to Recommend - 4.0/5.0 -
We waited for over a month for the parts to arrive. While waiting for the parts to arrive, I never heard from anyone at the shop to let me know of any delays and whenever I called, I was given short uninformative responses as to what was causing the delay. It was almost as if my calling for status was an inconvenience. After some time I was concerned, I had been forgotten and was about to book the repair at another shop.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Very professional and helpful in person. Not very informative over the phone.