Automotive Collision Technology, Inc

545reviews
3004 Bristol Highway,  Johnson City,  TN  37601

Here at Automotive Collision Tech we strive to make your accident a great experince , like to treat people like we would be treated . We offer a lifetime guarntee for your repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (545)

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Repair Quality

The the bodywork itself was good. You can’t even tell there was a dent. The problem I have is with the pin striping on the van.When I initially took the van for the owner to look at, he told me that the pin strip would need replacing because they would have to replace it on the fender and it would not match. When I picked up the van, it only had a pin striping on the front fender which did not match the pinstripe at all and it was a different color and different size. So when I pointed this out to the man that I had originally spoke with, he said no problem you can wait. It will only take a few minutes. I told him I would be back in a few hours, there was no rush when I returned to pick up the van. They have put just pinstape over the top of the existing stripe. My original pin drop had a Honda H in it and they had just left the hole and the old Honda H in it, which didn’t match. When I ask him about it, another man said we don’t have a H that matches. We only have dark ones. Then the owner said what do you want me to do about it? My husband was there with me when I picked it up and he asked him can you not order one? The man was frustrated and said he would try to have one made you could not order them and he would call us when it was in. Since then, I have noticed that they either forgot a piece of pinstripe or it has already fell off, but there is a small piece missing. We haven’t heard anything else from him. I would not recommend the shop nor will I go back not because of the bodywork but because of the detail work, I can send you pictures if you need to see it.

Customer Service

Very unprofessional when work is questioned

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We always return because of the quality of work and staff.

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Brandon is always so nice to work with.

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They did a great job they need to keep people in the loop a little better I know they are super busy and it's almost Christmas

Repair Quality

They did a great job thank you

Customer Service

They did a great job

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Very professional and accommodating!

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Excellent, professional.

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Excellent

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ACT did a great job repairing my car antenna.

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Good work!

Repair Quality

Looks like new.

Customer Service

Could have left a voicemail when car work was done, rather than me waiting and calling the next day.

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They were able to take our car in when we originally called them. It was not a large repair or bodywork, but we still truly appreciated them being able to fix our car within a few days. Thank you!

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Great job

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