Automotive Collision Technology, Inc

545reviews
3004 Bristol Highway,  Johnson City,  TN  37601

Here at Automotive Collision Tech we strive to make your accident a great experince , like to treat people like we would be treated . We offer a lifetime guarntee for your repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (545)

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Repair Quality

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Would recommend the work

Repair Quality

Awesome job! If I to change anything it would be the time to get in! I recommend ACT

Customer Service

Very good

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Repair Quality

Great

Customer Service

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All I can say is, The Are Great To Work With.

Repair Quality

The repair was flawless, very satisfied

Customer Service

Could not have been a better experience under the circumstances, they were very efficient, knowledgeable, and very easy to work with.

Likely to Recommend

Repair Quality

they were very professional. very polite and the work looks amazing. I am extremely satisfied

Customer Service

could not have been any better

Likely to Recommend

I would use them again and I would recommend them to anyone.

Repair Quality

My car looks perfect and the staff were friendly, professional and helpful.

Customer Service

They were very professional, kind and helpful.

Likely to Recommend

Repair Quality

Very unhappy with Farm Bureau... all repairs were not covered even though it occurred during the accident! I've NEVER had this problem before on repairs!

Customer Service

Got my vehicle back floorboard is still soaking wet from the drivers all the way back to the back passenger so they're still leakage and most likely coming from the unrepared sunroof that Farm Bureau would not cover.. due to this issue since May 24th of 2023 when the accident occurred my sunroof will not work properly so haven't been using it and I notified Farm Bureau about this issue when the accident occurred and when it rains my floorboard is soaking wet due to sunroof and or the windshield they replace the windshield but would not fix the sunroof so floorboards soaking wet and been wet for over roughly 8 months and possibly dealing with black mold on the carpet under the carpet the floor side paneling that has water floating in it could cause electrical problems and could cause the Floor board rot out! When I started up my truck to leave the shop the engine light came on.. when I dropped it off for repairs on February 5th there was no engine light on nor had it ever been on and they plugged up something and ran codes on it a bunch of different things popped up he cleared them and stated that they had nothing to do with the engine light coming on with the repairs they did and then he cleared it said they the engine light could come back on and it did after I parked the truck at Walmart and came back and turned it on same day I'm not very happy at all with the outcome with Farm Bureau and The Body Shop not following through with the repairs and finding out all the issues I have children and myself that could be at risk with mold , electrical problems in the floorboard falling out do to possible rust!

Likely to Recommend

Repair Quality

One of the best experiences I ever had with customer service

Customer Service

Likely to Recommend

Repair Quality

Great service!

Customer Service

Great service!

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Repair Quality

Excellent work, professional staff and I strongly recommend A. C. T. See my complete Google review. Frank from Tennessee

Customer Service

No complaints

Likely to Recommend

The work was excellent! Communication could improve

Repair Quality

My car looks great!

Customer Service

I was originally told that my car would most likely be done on Friday March 1st. It would have been really nice to have received a call from ACT to tell me that it wasn’t done. I hadn’t heard anything by Monday afternoon March 4th so I called them to learn that it was still not completed. Communication is always a good thing!

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Great

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Customer Service

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Repair Quality

Appreciate Billy working with me getting it all done even though it took a while to get the parts due to back order no fault of the Billy or the shop

Customer Service

Same

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Repair Quality

Very kind and professional

Customer Service

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Customer Service

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Repair Quality

They are always very prompt and very good. And Easy to work with thank you

Customer Service

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Repair Quality

ACT does great work

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

BRANDON HANDLED EVERYTHING WELL.