Automotive Custom and Collision LLC

4.9 (453reviews)

98%

(603) 432-7100

241 Rockingham Road, Derry, NH 03038

98%

241 Rockingham Road
Derry, NH 03038

Get Directions Email

About Automotive Custom and Collision LLC

241 Rockingham Road
Derry, NH 03038

Get Directions Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (453)

Sort By:
Newest
Rating

441 Customers Rated

5 Stars

90.9% Complete

(412)
4 Stars

4.6% Complete

(21)
3 Stars

1.3% Complete

(6)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting that their vehicles look like new after repairs. The team is frequently commended for being professional, courteous, and friendly throughout the repair process. Communication stands out as a major strength, with customers appreciating regular updates and proactive contact during repairs. Most customers report timely completion of work, often earlier than expected. The shop goes above and beyond by cleaning vehicles inside and out, handling insurance paperwork directly, and providing detailed explanations of completed work. While most experiences are highly positive, some customers noted communication gaps and timing delays that impacted their satisfaction.

Select to learn more

Service Quality
Timeliness
Communication

"The work they did on my vehicle after it was rear ended was spectacular. When I picked up my car, they ..." Read more

"Excellent body work. After a fairly serious rear-end collision, my car looks like new again. Thank you, ..." Read more

"These guys always do great work! Honest and upfront and always willing to take questions. Great people ..." Read more

"Excellent service--on schedule and the work was professionally completed. It was over and above what ..." Read more

"... drop off my car for repairs over a week earlier. The shop did an outstanding job on the repairs. Additionally, my car was returned looking like new ..." Read more

"The work was done earlier than anticipated"

"The repairs were completed and the car was ready for pick up as promised."

"Earlier than expected!"

"Car looks good, but it was at the shop for an entire month with no updates for 3 weeks. Also when I left the shop, my tire was ..." Read more

"... kept me up to date on how the process was going and got the repairs finished quicker than expected. On the day I picked up the truck I was 100% happy ..." Read more

"The level of communication by the shop was highly effective and properly handled."

"... truck repaired I was at ease with the entire staff. They kept me up to date on how the process was going and got the repairs finished quicker than expected. ..." Read more

"Thank you all so much! I really appreciated the proactive, consistent communication and accurate quoting of the time it ..." Read more

"Car looks good, but it was at the shop for an entire month with no updates for 3 weeks. Also when I left the shop, my tire was ..." Read more

"Very professional and timely communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The work they did on my vehicle after it was rear ended was spectacular. When I picked up my car, they ..." Read more

"Excellent body work. After a fairly serious rear-end collision, my car looks like new again. Thank you, ..." Read more

"These guys always do great work! Honest and upfront and always willing to take questions. Great people ..." Read more

"Excellent service--on schedule and the work was professionally completed. It was over and above what ..." Read more

"... drop off my car for repairs over a week earlier. The shop did an outstanding job on the repairs. Additionally, my car was returned looking like new ..." Read more

"The work was done earlier than anticipated"

"The repairs were completed and the car was ready for pick up as promised."

"Earlier than expected!"

"Car looks good, but it was at the shop for an entire month with no updates for 3 weeks. Also when I left the shop, my tire was ..." Read more

"... kept me up to date on how the process was going and got the repairs finished quicker than expected. On the day I picked up the truck I was 100% happy ..." Read more

"The level of communication by the shop was highly effective and properly handled."

"... truck repaired I was at ease with the entire staff. They kept me up to date on how the process was going and got the repairs finished quicker than expected. ..." Read more

"Thank you all so much! I really appreciated the proactive, consistent communication and accurate quoting of the time it ..." Read more

"Car looks good, but it was at the shop for an entire month with no updates for 3 weeks. Also when I left the shop, my tire was ..." Read more

"Very professional and timely communication"

Lori (Subaru owner) reviewed 8/3/26

Great service. Questions answered repairs made as discussed completed in a timely manner

Robert (Acura owner) reviewed 7/30/26

Repairs came out terrific and color matching superb

Great communication and service.

Cheryl (Toyota owner) reviewed 7/17/26

If there was an option to give 1000 stars times 10 this place would get it

Absolutely, the best place ever to take your car ! An amazing job!! Thank you

Paula (GMC owner) reviewed 7/15/26

Great work and quality

Ashley (Audi owner) reviewed 7/9/26

Jay (Chevrolet owner) reviewed 7/1/26

It took less than six days to complete the work to the front end of my pickup, and it looked as good as the day that I bought it new, 11 years ago. Jack even called to have me pick up my truck before they had received payment from Liberty Mutual. I left so pleased that I'm still waiting for something bad to happen. I will definitely be returning to Auto Custom and Collision should the need (hopefully not) arise again.

Melinda (Ford owner) reviewed 6/26/26

Car looks great

Service and the finished product are great.

Lisa (Ford owner) reviewed 6/25/26

Extremely satisfied

We have been a customer over the years a few times and they have never disappointed us. They are very efficient pay, close attention to detail and are there to make your vehicle look brand new prior to any damages. We highly recommend them

Carole (Jeep owner) reviewed 6/15/26

I am very happy with the work done on my jeep and was glad that I was kept up to date on the progress. From start to finish the service was great! Thank you, Carole Winning

Jean (Toyota owner) reviewed 6/10/26

I have been telling everyone how wonderful they are!

Perfection

They were amazing from the minute I walked thru the door and all the way to the day I picked up my vehicle. The work is impeccable!

Neil (Kia owner) reviewed 6/4/26

Always great workmanship while being kept updated throughout. Nice job… again!

Kenneth (Ford owner) reviewed 5/11/26

Fantastic job

Jillian (Chevrolet owner) reviewed 4/27/26

Amazing work!

Everything was done in a timely manner and my car looks amazing, it’s like nothing ever happened to it! Very happy with everything and the whole process!

Robert (Mazda owner) reviewed 4/20/26

Jodi (Toyota owner) reviewed 4/20/26

Communication was great and did excellent work repairing vehicle

Gretchen (Toyota owner) reviewed 4/10/26

My car was fixed in a timely manner and I was back on the road quickly. I loved that they the vacuumed my vehicle and left it really clean. Plus mints!

Alora (Subaru owner) reviewed 4/6/26

Carol (Toyota owner) reviewed 3/30/26

Friendly , professional, and helpful. My car looked great, and they cleaned it inside and out.

Professional friendly and did a great job

Carole (Nissan owner) reviewed 3/27/26

Repair was done well and quickly. Service was excellent.

Lorri (Subaru owner) reviewed 3/23/26

Top of reviews

Betley Chevrolet, Inc.

5.0 1,323 reviews
50 N Main St
Derry, NH 03038
Birch Street Collision

5.0 344 reviews
34 Birch St
Derry, NH 03038
Brothers Autobody

4.9 505 reviews
1 Rockingham Rd
Londonderry, NH 03053

view more shops in: Derry | 03038

You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Automotive Custom and Collision LLC

About Automotive Custom and Collision LLC

Reviews (453)

441 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0