Automotive Custom and Collision LLC

4.9 (456reviews)
98%
241 Rockingham Road,  Derry,  NH  03038
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (456)

My Experience

Excellent customer service. High quality work!

Likely to Recommend

You guys are the best in the business

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My Experience

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Aside for the delay getting the trim part, service was very good

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I would always recommend to anyone I know to feel confident working with your company.

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Throughout the whole process of getting our truck repaired I was at ease with the entire staff. They kept me up to date on how the process was going and got the repairs finished quicker than expected. On the day I picked up the truck I was 100% happy with the repairs. It was like the accident never happened.

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Likely to Recommend

I would highly recommend Auto Custom And Collision to everyone in need of having repairs completed on their vehicle.

Repair Quality

I’m completely satisfied with the repairs. The shop dealt directly with the insurance company, and everything was handled seemless by the shop.

Customer Service

Because I was undergoing foot surgery the owner of the repair shop allowed me to drop off my car for repairs over a week earlier. The shop did an outstanding job on the repairs. Additionally, my car was returned looking like new as they cleaned the interior, washed and waxed the exterior of it at no extra cost.

My Experience

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Car looks good, but it was at the shop for an entire month with no updates for 3 weeks. Also when I left the shop, my tire was loose and I had to pull over and have someone from the shop come and tighten it. It was extremely dangerous to let me leave the shop with my car in that condition, and the pricing should have been lowered to reflect the extreme inconvenience and potential danger I was put in. Instead I saw that the shop added an additional $1,000 to the price even after I left the shop with my car and had that upsetting experience. It would have also been nice to have seen pictures of the damage from the shop since I was unable to see the damage behind the door.

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Gave me insights into some of the issues I had and took the extra step to tie it back with previous work i had done with another company. Gave me what i needed to take action to get those other issues addressed. Couldn’t be happier.

Customer Service

These guys always do great work! Honest and upfront and always willing to take questions. Great people to work with!

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Customer Service

Repairs done on time and with very high quality

My Experience

Everyone was great to deal with and the car looks like new! It’s clear you went the extra mile to make sure everything looked better than it did before the minor accident. I’ll definitely recommend your shop. Thank you!

Likely to Recommend

Repair Quality

They did a great job on the body repair of our car and their team are all very pleasant to work with. They inspect the vehicle, took pictures, and gave us initial repair estimate. Our car came out looking like new again.

Customer Service

They did a great job on the body repair of our car and their team are all very pleasant to work with. They inspect the vehicle, took pictures, and gave us initial repair estimate. Our car came out looking like new again.

My Experience

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Repair Quality

Great job the car looks great!

Customer Service

Very friendly and helpful

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Repair Quality

Great job. Thank you!

Customer Service

Excellent body work. After a fairly serious rear-end collision, my car looks like new again. Thank you, Auto Custom And Collision!

My Experience

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Both gentlemen I dealt with were courteous, helpful and helped make the process easy.

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Work was performed in a timely manner. Jack was very helpful through the process.

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