Automotive Excellence, Inc.

4.9 (550reviews)
100%
12950 York Delta Dr.,  North Royalton,  OH  44133

Automotive Excellence is a family owned and operated business, dedicated to our customers, our employees and our community. Offering impeccable, individual service, with one goal in mind always: Our customer’s complete satisfaction. We are the areas only complete Body and mechanical repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (550)

Likely to Recommend

Would highly recommend!

Repair Quality

Excellent service and quality I have come to expect from Automotive Excellence.

Customer Service

Friendly and took the time to understand my concerns with the work to be performed.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They were personable and did a good job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Excellent customer service and quality work.

Repair Quality

Always have great customer service and quality work.

Customer Service

Very friendly efficient.

Returned Clean

My Experience

very good job. the suv looks better!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very Satisfied

My Experience

No complaints!! Everyone is always so attentive and eager to please, which of course they have done each time we have dealt with them. Sincerely, Carol Barbieri

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was very friendly! I can honestly say my hrv looked better then when I bought it brand new! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Already did. My son will be bringing his car in this week

Repair Quality

I’ve had work done a few times with Automotive Excellence over the years. Have yet to be disappointed.

Customer Service

Returned Clean

My Experience

I have recommended this shop to various friends because of the gteay work and service provided

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall I didn't have a problem with them, I just wish that communication was Stronger. They're very kind and courteous and took time to explain to me. So I would go back

Repair Quality

Overall I think they did an excellent job on the repairs!, I do however feel like communication was few and far between

Customer Service

Everyone was courteous, professional and took messages when I needed to find out answers

Returned Clean

My Experience

Automotive Excellence did a beautiful job repairing the front bumper cover of our Highlander. The job was done on schedule and the progress reports were very appreciated. When I picked up the car, I was pleased to see that not only did they take care of the body work, they spruced up my floormats and the interior as well. Small extra steps like that go a long way. I highly recommend Automotive Excellence!

Likely to Recommend

As stated before, painless and on time. Work looks good so far.

Repair Quality

Painless repair. They coordinated a loaner car and completed the work on schedule. The car looks like new.

Customer Service

The experience was worth the wait. You don't want a body shop with an opening tomorrow.

My Experience

I put my trust in Rick and he didn’t disappoint. He listened to my concerns and did a fantastic job . I also appreciated the online updates on the progress of my repairs.. the car looks great. Thank you Automotive Excellence.

Likely to Recommend

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

They did a great job. My car looks great.They always kept me updated. Would recommend. .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service