Automotive Unlimited

5.0 (972reviews)

100%

(574) 267-0088

255 W Bell Dr, Warsaw, IN 46582

100%

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255 W Bell Dr
Warsaw, IN 46582

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About Automotive Unlimited

See Photos

255 W Bell Dr
Warsaw, IN 46582

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 52 years, 11 years at this location.

In the late 1970’s, the company began to capitalize on its reputation for excellent customer service, and the result was impressive growth. Major additions and renovations at the State Road 15 location took place in 1978, 1983, and 1987. In January, 1996, the company relocated and opened a new, larger facility in downtown Leesburg. Continued growth and increase in customer demand drove Automotive Unlimited to purchase an even larger facility in Warsaw, Indiana, near US 30 and St Rd 15. Automotive Unlimited’s location is now a 3.5 acre campus with over 28,000 sq. ft. Over 40 years later, the company continues to be family owned and operated. Automotive Unlimited has also invested heavily in state-of-the-art equipment, including computerized diagnostic tools, and requires each employee to take at least 16 hours of additional training per year.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

Hyundai

I-Car

Jeep

Kia

Ram

Rivian Fleet – Vans

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Website

Reviews (972)

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955 Customers Rated

5 Stars

92.2% Complete

(896)
4 Stars

5.1% Complete

(50)
3 Stars

0.4% Complete

(4)
2 Stars

0.2% Complete

(2)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. The text-based update system receives high marks, keeping customers informed throughout the repair process. Timeliness is largely viewed positively, with several customers noting early or on-schedule completions, though a few mentioned minor delays due to parts availability. Customers also highlight the shop's willingness to handle insurance coordination and rental car arrangements, reducing stress during the repair process. A few customers noted minor issues such as overlooked requests or parts not being reinstalled, but emphasized the shop addressed concerns promptly. The detailed cleaning and detailing of vehicles upon completion is frequently mentioned as a standout touch that exceeds expectations.

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Service Quality
Timeliness
Communication

"... making sure I understood what was done and why. The professionalism, attention to detail, and transparency throughout the process truly sets this shop apart. ..." Read more

"Outstanding job on our Hummer EV! The repair on the rear quarter panel was beautiful. The inside and outside ..." Read more

"... AWESOME! The people are friendly, the shop is clean, and their work is the highest quality! Our Highlander needed $5,000 in repair from an accident, and when finished, ..." Read more

"Automotive unlimited is the best auto repair shop in Kosciusko county and for the surrounding areas"

"Fantastic job on repair of my 2017 Chevy Cruze. Looks like a brand new car right off the showroom floor. Very pleased with the service, will definitely go ..." Read more

"It was suppose to be ready on a Thursday and I got it back on a Wednesday afternoon."

"... have my vehicle back sooner than they had planned, they made things happen on their end to make sure I was able to make my schedule." Read more

"Yes, they always have the timing. Perfect. Never had an issue."

"Ready sooner than expected"

"It was really on Monday not Friday like they said it would be."

"Customer Service is excellent! They keep you updated throughout the process through text messages"

"... start to finish, the communication was excellent. I received daily updates on the progress, which gave me confidence that my vehicle was in good hands. They ..." Read more

"Love the text updates. I've worked with AU on three projects, and customer service is top notch and consistent ..." Read more

"I got a text about every two or three days telling me where they were on the repairs. I loved that part"

"Communication and coordination with customer, Farm Bureau, and car rental was excellent. Repairs on vehicle ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication