AutoNation Collision Center Westmont

3.5 (97reviews)
71%
433 Plaza Drive, Ste 1,  Westmont,  IL  60559
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Shop AssistantSparkles

Highly OEM certified shop with Audi, BMW and MB certifications to ensure your vehicle is repaired to preloss condition per OEM guidelines.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Mercedes-Benz Elite

Reviews (97)

Likely to Recommend

Repair Quality

Work looks excellent. But it took 5 weeks, despite being estimated at 2 to 3 weeks.

Customer Service

Didn't seem wholly truthful at times

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Only bc they took so long to finish the repair. But from what I can visually observe, they did an excellent job - the finally decision will be determined on the durability of the repairs.

Repair Quality

Final repair looks very good

Customer Service

Representative was very friendly and easy to contact

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Claim was handled great

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Customer Service

Not honest

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Repair Quality

Did great work!

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Very disappointed… the previous owner was great when he ran his own business, Auto-nation is terrible.

Repair Quality

It took months to get an appointment and then 3 weeks to work on the repair. Unfortunately, a part needed to be ordered and it was promised within days. I made several phone calls inquiring but my calls were not returned. I even stopped by but still no one was available to give me any info. I was extremely frustrated and couldn’t figure out what was happening. I had worked with the previous owner for many years and his work was excellent, a perfect job. Weeks later I stopped back at the shop and discovered he was released. I guess it was a bad time to require body work.

Customer Service

There was very little communication, no one was ever available to keep me updated or respond to phone calls. It was very frustrating and disappointing.

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Repair Quality

Excellent service and excellent work. I have had other vehicles in prior and I have always been very satisfied with the outcome

Customer Service

Jason is awesome and it sounds like for now a one man show. Take care of him, he is excellent.

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Repair Quality

Jason was awesome to work with - super professional and great follow-through!

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Communication could have been better with time frames that had changed

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