AutoNation Collision Hunt Valley
In operation 5 years.
AutoNation Collision Center Hunt Valley is known for its expertise, honesty, and stellar service. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to repair your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AutoNation did a great job start to finish.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car rental process should allow one to continue rental with no charge - lower then what it is currently. I was without my vehicle almost 2 months and stranded because of the rental process. Besides that & waiting to hear about the recovery of my rearview mirror housing, joe was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
great people to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From drop off to pick up, every action taken by AutoNation was professiona, curteous, and showed attention to keeping us informed of the work This is the 2nd time we have use AutoNation and have been most pleased with each interaction.
Likely to Recommend - 5.0/5.0 -
Professional and a well done finished product
Repair Quality - 5.0/5.0 -
Excellent support from drop off to pickup
Customer Service - 5.0/5.0 -
I was always aware of the progress on the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt, professional and personal service experienced by everyone encountered.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would've liked to have given a 10, as the workers there were professional and kind, but lack of communication was an issue in the first 2-2.5 weeks.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
they were kind people, but could've done better with communication - I was waiting for about 2 weeks and had to contact the insurance representative to get an update. After that, that is when I started to receive updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
'Dennis" Very "professional -helpful and knowledgeable with my vehicle -
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Dennis was terrific and delivered the vehicle prior to the promise date. Also was very happy with the email updates on status of work done. Thank you again for a perfectly completed job. Al
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Receiving updated schedule and information was not very good. Constantly had to reach out first to see what the status was instead of hearing from personnel as told.
Likely to Recommend - 3.5/5.0 -
I found the customer service excellent. My only critique is the cost that I had to pay for a very minor report. In my estimation, the cost to repair should have been lower than what I paid.
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
You held my car for over a month. You should have called me and said "come get your car and start your rental when we are ready." My car was drivable. It costed me another 350.00. And created driving challenges. Frustrating.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the updates on the progress of the repair. Even though there were delays due to getting a decent used door, I was kept up to date. No surprises! I would definitely come back. Just hopefully not for awhile!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Quarter panel needs to be buffed out. Pin strip needs to go all the way from back to front. The job is 1/2 assed. Old strip next to new looks terrible.